Jeff Wyler Honda of Colerain

What a completely unprofessional and upsetting experience. We were at this dealership ready to purchase the car we picked out. We made an appointment hours earlier. WE TEST DROVE THE CAR. We were filling out paperwork when we were told "Sorry, someone else bought that car". That alone is bad enough. I thought it was at least an accident. but it was NOT AN ACCIDENT. We found out that someone else had test driven the car the day before and decided to think it over. When the salesperson caught wind that someone else was interested, KNOWING WE WERE SITTING RIGHT THERE, called the other people and told them to come in right away. They did and we didn't get the car. What a crap experience. What a crap way to treat your customers. I am so angry. I will make it my personal MISSION to spread as much negative attention to this dealership as I can.

What a completely unprofessional and upsetting experience. We were at this dealership ready to purchase the car we picked out. We made an appointment hours earlier. WE TEST DROVE THE CAR. We were filling out paperwork when we were told "Sorry, someone else bought that car". That alone is bad enough. I thought it was at least an accident. but it was NOT AN ACCIDENT. We found out that someone else had test driven the car the day before and decided to think it over. When the salesperson caught wind that someone else was interested, KNOWING WE WERE SITTING RIGHT THERE, called the other people and told them to come in right away. They did and we didn't get the car. What a crap experience. What a crap way to treat your customers. I am so angry. I will make it my personal MISSION to spread as much negative attention to this dealership as I can. What a completely unprofessional and upsetting experience. We were at this dealership ready to purchase the car we picked out. We made an appointment hours earlier. WE TEST DROVE THE CAR. We were filling out paperwork when we were told "Sorry, someone else bought that car". That alone is bad enough. I thought it was at least an accident. but it was NOT AN ACCIDENT. We found out that someone else had test driven the car the day before and decided to think it over. When the salesperson caught wind that someone else was interested, KNOWING WE WERE SITTING RIGHT THERE, called the other people and told them to come in right away. They did and we didn't get the car. What a crap experience. What a crap way to treat your customers. I am so angry. I will make it my personal MISSION to spread as much negative attention to this dealership as I can.

On the first contact about the car somehow AI got involved and the price went went up $6,000 over asking price ? I was then e-mailed by a salesman who told me not to pay any attention to this ? After learning all about the car I made a reasonable offer thinking they would counter. That didn't happen and they just told me they would contact me if and when they ever lowered the price . I haven't dealt with a car salesman in over 20 years . Hated it then but I can see it's gotten much worse !