175 Broadway Ave
Bedford, OH 44146

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Sales: 440-970-0912

Used Cars: 440-970-0912

Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Jay Honda

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

1733 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Team always makes the process quick and easy.

Reviewed by melissao311January 15, 2026

Team always makes the process quick and easy. They answer all my questions and make sure that I am comfortable with my purchase before leaving. They also keep in contact to make sure things are going well with my new vehicle .

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Left the car a mess upon pick up then when asked for

Reviewed by YONKEJOJanuary 15, 2026

Left the car a mess upon pick up then when asked for feedback the service manager tried to blame me for the tech not putting things back appropriately. Very defensive and no respect for the customer. Also, asked about my service warranties and received push back about those as well since I bought from another Honda dealer.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent service and they really took care of me.

Reviewed by jjames9676January 15, 2026

Excellent service and they really took care of me. Kept me up to date on the car repairs and resolved the problem. Been using the service center for 17 years and they have always done an excellent job.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jay Honda

Jay Honda in Bedford OH is proud to be an automotive leader in our community. Since opening our doors Jay Honda has maintained our solid commitment to our customers by offering a wide selection of cars trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle we'll help you find a car that works for you! Even if you have bad credit or are a first time car buyer you can trust that Jay Honda will professionally fit you into the automobile of your choice.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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