Great Lakes Honda in Akron including address, phone, dealer reviews, directions, a map, inventory and more

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43 Pruitt Blvd
Akron, OH 44310

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Sales: 330-633-6060

Used Cars: 866-523-2586

Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Great Lakes Honda

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

447 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible service department

Reviewed by YanniP from OhioJune 16, 2021

Took my 6 month old Honda back to have the air conditioner fixed an they wouldn’t cover under warranty. Wanted to charge me 750$. Joke

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, I would like to learn more about your recent service experience. Providing excellent customer service is our main goal and I would appreciate the opportunity to discuss this further with you. Please contact me at your earliest convenience. Thank you! -Gavin Lake, General Manager, glake@glakeshonda.com, 330-633-6060

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

4.8 (out of 5)

2021 Honda cr v

Reviewed by Traci B. from Barberton OhioMarch 07, 2021

Would totally Recommend MARCUS MORRIS!! at Great Lakes Honda. Experienced. Knowledgeable. Patient. We got a great deal on my 2021 Honda CR- V. Thanks Marcus!!!!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Congratulations on your 2021 Honda CR-V, Traci. We will be sure to thank Marcus at Great Lakes Honda for his outstanding care.

Overall Facilities N/A

Customer Service 5

Buying Process 4

Quality of Repair 5

Maximum rating = 5

1.7 (out of 5)

Worst Car Buying Experience Ever, and I'm 50

Reviewed by Worst Dealer from Akron, OhioDecember 15, 2020

Don't waste your time, they'll waste yours. Used car, online. I knew what I was getting. An 8 yr old car with over 100k miles. Should have been simple, quick. After the first hour and a half of finance person, sales person, finance person, and I was pre-approved - not pre-qualified, pre-approved. . . by Capital One, knew the specific car I wanted. And a 2 hour drive. They made me wait another hour and a half to talk to the "Finance Manager" so he could talk me into Gap insurance? Are you kidding me? I could have been home by the time I had to talk to that guy.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, We take your feedback very seriously, and I would appreciate the opportunity to address all of your concerns. Can you please reach out to me directly on my cell phone at 440-781-2613? Thank you, Gavin Lake General Manager

Overall Facilities N/A

Customer Service 2

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Great Lakes Honda

On the floors of our glistening Honda showroom in Akron OH you'll find the latest new models from our preferred automaker but our automotive resources don't end there. Whether you're looking for a new Honda a reliable used car or top-quality auto service for your pre-existing Honda model the experienced staff at our 43 Pruitt Blvd. location can help you out. We have many years of experience under our belts here at Great Lakes Honda and we put that to good use when it comes to our customers taking home the car of their dreams.

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