4421 East Dixon Boulevard
Shelby, NC 28152

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Sales: 704-471-3138

Used Cars: 704-471-3138

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Shelby Honda

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

271 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Was promised a service done to my car & they would

Reviewed by ashelinhuntOctober 23, 2025

Was promised a service done to my car & they would accommodate me with pick up/drop off since I had been given the runaround for over a year. Pick up was late & the service manager had an obvious attitude when he arrived as he didn’t even speak. No hey, bye, how are you, just complete silence. My car should’ve been back to me by 12pm, but I see my car still sitting outside of Honda at 4pm so I decided to stop by & demand answers as I wasn’t given the courtesy of a call stating it was done hours ago or stating that they may have been running behind. All I get is a “I dropped the ball, but our accommodation to you was pick up & drop off”. Those ‘accommodations’ were obviously botched & I might as well make arrangements to get my car home myself. In no way did they try to make it right without saying they would still drop my car off (after I’m already there & made other arrangements to have my car taken home). Even under new management, there services are still horrible. 0/10 do NOT recommend Shelby Honda for car purchases or services needed. You’re better off going to the Gastonia dealership.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had such a positive experience buying a car at Renaldo

Reviewed by DelashmitmJune 11, 2025

I had such a positive experience buying a car at Renaldo Honda! All the staff were incredibly kind and made the entire process seamless. A special shout-out to Matt Delashmit in the Internet Department. He was a pleasure to work with, very knowledgeable, and genuinely friendly. I highly recommend Matt and the wonderful team at Renaldo Honda!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This place is amazing.

Reviewed by JCushJune 11, 2025

This place is amazing. Ill be honest, the staff was super knowledgeable, friendly and just treated me like I was a human being and not just a number. I will continue to do business there!! Lifetime customer

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Shelby Honda

Visit Shelby Honda in Shelby, NC, near Gastonia, NC and Gaffney, SC, to find great deals on new or used Honda vehicles, as well as a superior buying experience. From the moment you walk through our doors, we’ll treat you like one of our own. Our dedicated sales staff will walk you through every step of the purchasing process and answer any question that comes up along the way. They’ll get you out on a test drive in whichever new or used vehicle you like most. Once you’ve picked the vehicle you’d like to drive home, the finance team is ready to help. If you haven’t already completed an online finance application, they’ll assist you in filling one out and then review all of your options thoroughly while going over all the fine print of auto loans or leases, monthly payments, and interest rates. After that, you’ll be ready to drive home in your new or new-to-you vehicle. When the time for an oil or filter change rolls around, you can easily set up an appointment with our service department. We have a convenient online scheduling tool and flexible hours that will work with nearly anyone’s busy life. Whether you need routine service or a larger repair, our skilled technicians are ready to help. Take some time to browse through our huge inventory, our incredible specials on new and used vehicles, and our great service deals. Not only do we provide premium cars and pricing, but we are also proud to say that our customer service experience can’t be beaten. You’ll enjoy every moment of your time with us, and will want to come back whenever you need a new Honda. We’d love to have you visit the dealership, located at 4421 East Dixon Blvd in Shelby, NC, close to Gastonia, NC, and Gaffney, SC. We’re open Monday-Saturday and can’t wait to see you!

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