Lejeune Honda

One of their sales reps named Sam found my car listing on marketplace and we went in to talk about selling it to their dealership. I got there and not only did they low-ball the value of the car, they tried to gaslight me the entire time. A few examples include THE MANAGER telling me that it's better to get rid of the car now because my 86 year old grandmother was the co-signer and you "can't get a dead persons signature" and then later when i asked questions about the paperwork they needed to send her, manager said "as long as the papers are signed im not gonna ask questions about who signed them". Meanwhile the sales rep tried to guilt trip me the entire time and ask my husband and I how long we'd been married only to talk about his failed marriage and in so many words say that's how ours will be. In the end, everything was so sketchy to me I changed my mind and the sales rep tried to make me feel bad and act like I played them. What a bunch of xxxxxxx! No wonder why they only have 8 cars on their lot! If I could give them a negative rating, I would.

Just got off the phone. Spoke with Chris from customer serv. He is the reason I gave 5 stars!! Patient and thorough!! Thanks Chris!! Had gotten so frustrated but he was excellent and explained everything 'marvellously'! Actually, the cust serv dept has always been top notch..to me!! Thanks Honda...sales is how we purchase a vehicle; but good customer service is why we come back!! (smile)

The Service Department at Jacksonville Honda is top-notch. Honda makes it very easy to schedule an appointment (either on line or by phone). The service department (I dealt with Ben Allred, service representative) and the technician Wil Hickey performed the maintenance. The staff was professional, courteous and a great representation of the company they represent. I love my Honda Accord. It is a great vehicle.