Tarrytown Honda

Had bad experiences here before, but needed airbag replaced. They said 2-3 hours. I called and called, they’d say they’d call back but wouldn’t for HOURS. The 3-hour airbag replacement has now taken 3 days. That’s too much. If they had just kept in touch, I’d have been ok, but being on standby for 2 days, waiting for calls and finally having to borrow a car was too much

Grease all over the passenger seat , SERVICE and Wait time was horrible , did not even bother to go back to show him the grease after 3 other blunders i gave up , simple inspection and oil change with tire rotation, never did the rotation , i really have to find a new place to service my Honda , Very sad , not the 1st time i have had problems there ,Tarrytown Honda

My mother was looking for a new car and after researching and finding online deals we decided on Tarrytown Honda. I went with my mother and we settled on a monthly lease payment for 12K miles a year based on the deal on their site and our trade-in. I unfortunately was unable to join her the next day for the pick up and signing and they ripped her off, by charging her the same monthly payment we agreed to the previous day but instead for 10K miles a year, which based on their deal should have been much less. They took advantage of an older woman when I was not there.