7140 Henry Clay Boulevard
Liverpool, NY 13088

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Sales: 315-979-8588

Used Cars: 315-979-8588

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Great Lakes Honda City

Overall Rating:

3.8 (out of 5)

63% recommend this dealer

51 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Ruined my car doing a warrwnty job.

Reviewed by AnnieDecember 04, 2025

Ruined my car doing a warrwnty job. Didn't take responsibility after rhe car started falling apart due to flood after they put an evaporator a toe coil in.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Aaron was so amazing.

Reviewed by Katelyn from Clay , NY October 19, 2025

Aaron was so amazing. Everyone in the process was wonderful. Best car buying experience ive ever had.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Sold me a lemon.

Reviewed by rod.mccray8October 10, 2025

Sold me a lemon...Told me the car had been serviced. After one year went to get inspected...over $2,000 worth of problems just to pass NY inspection. One year later...another $2,000 for that years inspection. I have talked to others that agree their #1 goal is to sell vehicles and they don't care what happens once the vehicle leaves the lot.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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