207 E Fairmount Ave
Lakewood, NY 14750

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Sales: 716-526-1350

Used Cars: 716-526-1350

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:30pm
Sat 9:00am – 2:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00am
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Jamestown Honda

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

My wife was in for a oil change and they told her both

Reviewed by ShawnAugust 20, 2025

My wife was in for a oil change and they told her both air filters needed changed quoted her 130.00 dollars , when they were done it was just over 260.00 dollars and no that did not include the oil change clearly another dishonest dealer ship do not take your car here for service!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I live about 2.

Reviewed by tessabroskyMay 14, 2025

I live about 2.5 hours away from this dealership, but I couldn't find a ridgeline closer that met all my criteria. So I called to ask questions - I spoke to the product specialist Tom, who was straight forward, efficient, and honest. He quickly got everything done for me over the phone and put my mind at ease regarding any issues with the truck. So we made the trip, the office was run extremely well and we drove off with a truck that I LOVE within 40 minutes of arrival. I'm incredibly impressed, especially in comparison to some of the dealers I visited locally. I highly recommend them and especially Tom. The best car buying experience I've ever had.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I called on 3/7/25 to request a price quote for a CR-V.

Reviewed by Carsaregreat1234March 07, 2025

I called on 3/7/25 to request a price quote for a CR-V. Upon calling, I spoke to Annette, and was then transferred to Tom. During the call, I was asked 3 times "when are you available to come in?" Being about 50 miles away, I requested a price quote on the phone. Tom told me that his dealer refuses to negotiate with anyone over the phone. When I said that I wasn't driving 2 hours just for a price quote, Tom was rude and hung up on me. This conduct shows the true colors of this dealership, and one to avoid.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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