207 E Fairmount Ave
Lakewood, NY 14750

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Sales: 716-526-1350

Used Cars: 716-526-1350

Reviews of Jamestown Honda

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Could not fix my HRV after 3 attempts All the warning

Reviewed by ConstruxnunchuxNovember 18, 2023

Could not fix my HRV after 3 attempts All the warning lights have been ok since 5000 miles. Now they "don't know what to tell me". Took it to another garage for a 10 second fix.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Made an online appointment 48 hours in advance.

Reviewed by MiketApril 22, 2023

Made an online appointment 48 hours in advance. They didn't keep it. I made another appointment for an inspection and they failed it based on wiper blades. Wiper blades were new. I took it to another place for inspection where it passed. This dealership runs scams to make false claims on inspections to rip off customers. I paid cash for this vehicle new. I'll never buy a car or use their inept scam service.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great experience with Tom at Jamestown Honda

Reviewed by McReynolds from Clymer NYAugust 08, 2022

Great customer service from Tom. I was able to get the car that I wanted and for the price It was easy and hassle free.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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