2311 Rochester Road
Canandaigua, NY 14424
Sales: 855-241-0298
Used Cars: 855-241-0298
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 7:00pm |
| Tue | 7:30am – 7:00pm |
| Wed | 7:30am – 7:00pm |
| Thu | 7:30am – 7:00pm |
| Fri | 7:30am – 7:00pm |
| Sat | 8:00am – 4:00pm |
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Overall Rating:
4.8 (out of 5)
96% recommend this dealer
576 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Service department is great to work with each time I go
Service department is great to work with each time I go in. It doesn’t matter if there is a problem or it’s general maintenance. They keep me updated on how things are and check in when they find a problem.
Maximum rating = 5
I had an issue with my windshield fluid not dispensing
I had an issue with my windshield fluid not dispensing and the service department was able to get my vehicle in quickly and replace a faulty fuse to fix the issue. Great service! Give West Herr Honda a call for your auto service needs. They are very responsive, thorough and friendly!
Maximum rating = 5
The salesman was a good guy and personable, but I didn't
The salesman was a good guy and personable, but I didn't get treated well by the Business Manager. Just keep good notes of all negotiations. They also were about three days late on promised delivery date. FYI, we bought the car one year ago and the tread on the Bridgestone tires just barely passed inspection with a mileage of 20800. And there is no warranty on the tires and was told not to expect more than 25000. Bridgestone used to be a good brand and that is no longer the case.
Dealer Response
We are sorry to hear this was your experience with us. If you could please reach out to our General Manager, Paulie, we would like to look into this further for you. You can reach him at (585) 396-3000. Thank you.
Maximum rating = 5
Welcome To West Herr Honda Of Canandaigua. In a word, okay two words, our people. We have a ridiculously friendly team, most of which grew up right down the street. This team is the West Herr Honda of Canandaigua difference. And why you should drive from the greater Rochester & Syracuse, NY area to buy here! Each associate is committed to your comfort and providing the absolute best customer experience. Your wish is our command. We'll work with your budget, schedule, and preference - whatever it takes! Give West Herr Honda of Canandaigua a chance; you'll leave our greater Rochester & Syracuse, NY area Honda dealership feeling great. From our professional and passionate sales team to our second-to-none service department, West Herr Honda of Canandaigua puts the focus on you. And, it's easy with an expansive inventory of new Honda and used cars in the greater Rochester & Syracuse, NY area.
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