2722 Nostrand Avenue
Brooklyn, NY 11210

Get Directions

Sales: 855-618-4473

Used Cars: 718-253-8400

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00pm – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of Plaza Auto Mall

Overall Rating:

3.1 (out of 5)

91% recommend this dealer

1394 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We bought 2 cars from Daqwan Barnhardi and he was

Reviewed by angela123174November 07, 2025

We bought 2 cars from Daqwan Barnhardi and he was absolutely amazing! He keeps us coming back! A treasure to have in that plaza

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

AWFUL BAIT&SWITCH!

Reviewed by Ben from Brooklyn, NYSeptember 24, 2025

AWFUL BAIT&SWITCH! Called Mon about a used Honda Pilot Black edition. Get pricing and details. Calls and texts for two more days. They called and texted ME with finance rates trying to schedule appointment. Wed I tell them I'm on my way. I get a call walking into the lot telling me the car was sold on SUNDAY. Tries to get my to look at other cars. Blames it on 3rd party sites. It's STILL on their site and two other sites as I write this!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Hey, dealerships like this are exactly why people despise

Reviewed by PlazaNoTelSeptember 02, 2025

Hey, dealerships like this are exactly why people despise car shopping. Their archaic mindset, in person only, structuring all of their answers to get you into the showroom, is why they won't exist in a few years. Any slightly savvy customer knows exactly what you pay for yours and what we should be paid for ours. We know what other dealerships offer for trade ins and know all of your competition. Your attempt to get with the times and have AI bots as your customer service might have been cool in your conference room but the reality is, if someone's serious about buying, they want to buy, not wait for your bot to relay the message to actual person, to only ask you to come in anyway. In other words, this place is a complete waste of time, a joke, a dinosaur. If you want to waste a day and feel dumber after, go here. Otherwise, shop elsewhere.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top