Honda City

Absolutely Ridiculous Experience Avoid Honda City Long Island in Bethpage at All Costs I rarely write reviews, but this one is well deserved. I wasted 2.5 hours of my life at Honda City Long Island in Bethpage — and it all could have been avoided if they had just been honest and upfront from the beginning. The moment I walked through the door, I made it crystal clear I wasn’t paying over MSRP and would be making a fair market offer. I didn’t lowball either — I offered $850 under sticker, which is more than reasonable in today’s market for a Honda CR-V, one of the most mass-produced, best-selling vehicles in their entire lineup. We went through all the discussions, paperwork reviews, back and forths, and only at the very end did they finally come back with their so-called “best offer” — which was an insultingly greedy $3,000 OVER sticker. Are you kidding me? For a car that’s sitting on every lot? This isn’t a limited-run NSX — it’s a CR-V. To make matters worse, the massive dealership has had no working air conditioning for months. You’d think a place doing enough markup gouging would at least have a working HVAC system for their customers and employees. Here’s the kicker: I left and immediately went to another local dealership, explained what happened, and they literally laughed. They said Honda City must think it’s still peak-COVID, shortage-era pricing. That second dealership had me in and out with a deal in 3 minutes, at the same price I offered Honda City ,for exactly the same vehicle and same MSRP just what I was looking for in the first place no games. Honda City Long Island in Bethpage operates with shady, bait-and-switch tactics, wastes your time, and is completely out of touch with reality. Save yourself the time, frustration, and heatstroke — go literally anywhere else.

This was singlehandedly the absolute worst dealership I have ever dealt with. Went in there to buy a new car they had listed for $49k. After test driving the vehicle and sitting down with Michael Judan, I tell him about the pricing listed on their website and he asks me to send him the screenshot so "we don't play any games." His manager comes over and she tells me that is an "obvious error" and it is actually $52k and they're updating their website and have removed the vehicle. Two days later, that same vehicle is posted on their website again at the same advertised price of $49k. After almost 2 weeks I reach out again asking to purchase the vehicle at the advertised price. Sam Demartino tells me he needs to "talk to his boss." Minutes later he emails me on a separate email thread and he is the sales manager! He tells me this price is an error and he can't sell it for less than $52k. 3 weeks later and this vehicle is STILL LISTED for $49k. Either Honda City has the most inept website team ever and they all need to be fired, or this dealership has a structural practice of bait-and-switch.

Horrible experience. Lied and charged me over $500 for service not needed. Issue with vehicle still persists. Just noticed they swapped about my plate cover too without prior notice. They send me an email over a week ago checking for satisfaction and that they would follow up if not satisfied; to date no response to make things right. Never again trusting them for my service needs.