348 Grant Avenue
Auburn, NY 13021

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Sales: 855-899-3695

Used Cars: 855-899-3695

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Auburn Honda

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I bought a car from Fox Honda Auburn NY and paid 7,000

Reviewed by misslisamackFebruary 13, 2024

I bought a car from Fox Honda Auburn NY and paid 7,000 extra for warranties and tax. They are now not honoring the warranty and denying I ever bought it! I paid cash for the vehicle 32500 so I can not rate financing. They did take my money quick though the sales rep came to the bank with me.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Run away.....

Reviewed by Eli Law from Auburn NYNovember 24, 2023

Buyers Beware! The worst car buying experience I have ever encountered. So dishonest! If you are looking for a dealership you can trust...this is NOT it!!! Almost 2 weeks of trying to purchase a vehicle (all cash purchase) and during that time we attempted to purchase a vehicle twice, both were being sold with MAJOR engine issues and going to auction...so we were told. We later found the vehicles had been moved to different Auburn/Fox dealerships down the road for some other poor unsuspecting person to purchase. Needless to say, we took our business elsewhere. I have purchased many vehicles and have never seen such blatant dishonesty, lack of professionalism, and total indifference to customer satisfaction. Stay away from these dealerships.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Very thorough service and friendly staff.

Reviewed by Wpredmond1961November 02, 2022

Very thorough service and friendly staff. I’ve been going there the last two years and its always been very professional.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair 5

Friendliness 5

Pricing N/A

Maximum rating = 5

About Auburn Honda

Auburn Honda, part of the Auburn Auto Group, is built on transparency, trust, and a commitment to real value. Every guest who visits us is met with straightforward pricing, genuine guidance, and a team focused on helping you make the right decision for your life and budget. WE sell for less, and we prove it every day. Our dealership features a state-of-the-art facility equipped with modern amenities, advanced service technology, and a welcoming environment designed to support you throughout every step of your ownership journey. We offer the full lineup of new Honda models, a wide selection of quality pre-owned vehicles, flexible financing solutions, and factory-trained technicians dedicated to keeping your vehicle running at its best. And if you’re shopping online, ask our Internet Team about our $50 Test Drive offer. Drivers from Syracuse to Rochester and beyond choose Auburn Honda because they know we stand behind our work, our word, and the experience we deliver.

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