700 Route 23
Pompton Plains, NJ 07444

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Sales: 877-476-0138

Used Cars: 877-476-0138

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Route 23 Honda

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

4027 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst place to buy a car.

Reviewed by Jt from Kinnelon njNovember 27, 2025

Worst place to buy a car. Stay away they put you in CAL auto leasing and financing. Especially be aware of salesman Dino. He is a con artist and liar.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for sharing your feedback. We take all reviews seriously and are disappointed to learn that you left feeling this way. The situation you described does not align with the high standards we hold ourselves to at Route 23 Honda. Your feedback has been shared with our team. We value you as a customer and hope for the opportunity to work with you again in the future.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

jamile rodriguez helped me purchase my car and i couldn’t

Reviewed by vitalydoh.32November 14, 2025

jamile rodriguez helped me purchase my car and i couldn’t be happier!! 11/10 recommend!!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Jamile. We appreciate your business and wish you many safe miles in your new Honda!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I leased a car, Honda Prologue Elite, from Route 23 Honda

Reviewed by aipekNovember 04, 2025

I leased a car, Honda Prologue Elite, from Route 23 Honda on 9/30/2025. Last day of government rebate $7500. Sales person, Juan Garcia and finance manager, Moe told value of car $59850 and extra around $2000 some other expenses. And also $15000 rebate from Honda and $7500 rebate from government. I believed them so I didn’t check numbers during the signing.it happened so quickly. After two days I met my friends who lease the same car. They told me their numbers. I saw big differences. I paid double advanced payment still my monthly payment double around $300 monthly higher. After that I focused on numbers what I signed. I saw they didn’t give me $7500 government rebate and my car price went up $69850. I went dealer to talk but they told me finance guy, Moe doesn’t more work here. Sales person doesn’t know anything. He brought another guy who told me we can’t do anything. I told him can I get your business card he told me I don’t have business card. I tried to talk another finance manager who told me the same thing and even he doesn’t have business card. This situation increased my suspicions. I went there 3-4 times to find out what’s going on but nobody help me. And one of them threaten me

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Route 23 Honda

At Route 23 Honda we treat the needs of each individual customer with paramount concern as we know that you have high expectations. As a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. At Route 23 Honda we take your needs seriously and we are fully committed to making your expectations a reality. Whether you're looking for a new or used Honda or you just need a tune up Route 23 Honda is your source for superior service inventory and quality. Allow us to demonstrate our commitment.

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