Open Road Honda

This dealership is an absolute joke. We purchased a used vehicle and they have been nothing but a headache and shady with their business practices. First off, their used car manager lost the second key to the car we were buying, not a huge deal. They also told us there was a second key the first time we saw the car. But they found it a week after we took the car home (we live far away and did not want to drive back for their mistake). They initially refused to mail it to us, then after talking they insisted that we have to pay for them to mail it due to their screw up. We asked for the second key when we were there and they didn't have it. I don't see how it's our responsibility to pay for this. They also mentioned that we should be grateful that they even found the key. They eventually agree to mail it to us but found a sneaky way to charge us the fee. They subtracted it from the DMV refund they owed us and probably hoped we wouldn't notice. Well we did. This is the absolute worst dealership experience I have ever had and I will never recommend anyone ever do business with these shady clowns. The money was never the issue, but it was the fact that they screwed up and found every possible way to make us pay for their mistake.

Had transmission service, 4 days later transmission broke, 118,00 miles. No break on replacement, bought 2 cars there in past 2 years. Never again the worst . Ill be letting everyone know thanks for nothing but a 2hundred and something bill for ruining my car

Mike in Service is the best he has met all me needs at a reasonable price and was able to get me in and out efficiently.