1170 Bloomfield Ave
Caldwell, NJ 07006

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Sales: 855-210-8714

Used Cars: 855-214-4549

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 8:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 8:00pm
Sat 7:30am – 5:00pm

Reviews of Paul Miller Honda

Overall Rating:

4.3 (out of 5)

92% recommend this dealer

1629 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

THEY WILL NOT LEAVE ME ALONE!

Reviewed by Doug Zacker from South Orange, NJNovember 18, 2025

THEY WILL NOT LEAVE ME ALONE! We went in to test drive a car. That same day we drove another brand and decided to go with the other brand. Every time someone followed up I told them we are not buying a Honda and to please take us off their list to follow up. That was three weeks ago and I just got another call and email today. I appreciate and respect that their business relies on following up. That is their job; however, their job is also to respect people's response to that follow up, especially when it is 'no thank you.' BTW - I have had the same experience with Paul Miller Subaru. So, if you have a choice of where to shop and do not want to be contacted for weeks afterward, I would avoid any Paul Miller dealership.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Originally just reached out to Justin to get numbers on a

Reviewed by ngOctober 29, 2025

Originally just reached out to Justin to get numbers on a vehicle I was interested in, but he followed up with me and my family on his own time and made my dream deal possible. It was clear Justin cared about me and my budget and as a first time car buyer, this meant the world to me. The entire process was seamless and I cannot say enough great things about Justin, Carlos, and the finance department. Thank you guys!!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We’re so happy to hear you had a great experience with Justin and the team, especially as a first-time car buyer! Enjoy your new vehicle and thank you for choosing Paul Miller Honda.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

10/2025 Car in for service, again no loaner cars, has to

Reviewed by MichaelOctober 27, 2025

10/2025 Car in for service, again no loaner cars, has to wait for warranty company to approve the work before giving loaner, such a waste of time. I then call sales dept. to do a deal on a new car and trade in one in their shop. Another waste of time. Picked up car being serviced, sold it, and got an Acura TLX. Great lease deals for all makes and models Hollywood Car Lease in Fairfield NJ. Ask for Chris. If you like to get ripped off and waste your time Paul Miller Honda will do it to their best ability!!

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Michael, I'm truly sorry to hear about your frustrating experiences with our service and sales departments. We certainly aim to provide a more seamless and accommodating process for our valued customers, so this feedback is disappointing to receive. If you would be open to it, I would appreciate the chance to speak with you further and see what we might be able to do to assist with your vehicle needs. Thank you, Daniel Barros - Service Director - dbarros@paulmiller.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Paul Miller Honda

Drivers in Northern NJ can count on more than just expert advice and quality service when it comes to purchasing a new or pre-owned vehicle from the Paul Miller Honda inventory in West Caldwell NJ. Our customers will not only receive valuable knowledge and immediate assistance in finding the perfect car to fit their driving needs but a vast amount of phenomenal deals on new and pre-owned vehicles service and genuine OEM parts that are meant to satisfy one's needs. Feel free to browse and compare the cars trucks and SUVs in our inventories to find what's right for you and your family.

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