519 Route 3A
Bow, NH 03304

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Sales: 603-546-7347

Used Cars: 603-546-7347

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:30pm
Tue 7:30am – 6:30pm
Wed 7:30am – 6:30pm
Thu 7:30am – 6:30pm
Fri 7:30am – 6:30pm
Sat 7:00am – 3:30pm

Reviews of Grappone Honda

Overall Rating:

4.9 (out of 5)

95% recommend this dealer

724 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I have purchased multiple vehicles from Grappone Honda

Reviewed by Abhishek Shah from Manchester, NHNovember 27, 2025

I have purchased multiple vehicles from Grappone Honda over the past decade, and until recently, I regarded them as a trustworthy organisation. That confidence has now evaporated. My recent encounter with service advisor Andre Lavasseur was appalling. He recommended several unnecessary, high-priced services without a single visual inspection, preying upon the assumption that the customer would not know any better. This behaviour was particularly disgraceful when directed at women, who were subjected to inflated and unwarranted recommendations. It became even worse when he removed a perfectly good reusable air filter—installed by the customer—and replaced it with a badly overpriced paper filter, charging an extortionate fee for mere seconds of labour. When questioned about the missing reusable component, he fabricated a tale about repeated attempts to contact us. A complete lie. This dealership has lost its moral compass. Whether due to a change in leadership or a shift in culture, the result is the same: dishonesty, discourtesy, and profiteering. I strongly urge others to look elsewhere for service.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

My appointment was on time and they finished in the time

Reviewed by CannpaintNovember 25, 2025

My appointment was on time and they finished in the time frame they said it would take.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Travis made my first car buying experience exceptional.

Reviewed by abonacorsi32November 25, 2025

Travis made my first car buying experience exceptional. His outstanding customer service made purchasing my new HRV quick and easy. He was knowledgeable about the vehicle, patient with my questions, and guided me through the entire process without any pressure. I highly recommend working with Travis if you're in the market for a new vehicle - especially if you're a first-time buyer like me!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Grappone Honda

We offer low, upfront, market-based pricing on all vehicles, ensuring fairness and clarity. Our Product Specialists' pay is not based on the vehicle price, so there's never a hidden agenda. Experience peace of mind with our 3-day money-back guarantee on all vehicle purchases and 30-day exchange policy on pre-owned vehicles.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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