Janssen-Kool Honda in Mc Cook including address, phone, dealer reviews, directions, a map, inventory and more

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711 West C Street
Mc Cook, NE 69001

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Sales: 308-737-3255

Used Cars: 308-345-3600

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 12:00pm

Reviews of Janssen-Kool Honda

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4 (out of 5)

2 out of 4 people said they would recommend this dealer

1 (out of 5)

Purchased 2012 Grand Caravan 105,000 miles

Reviewed by Jolene Jones in Mccook NebraskaMay 05, 2021

Do not stand behind vehicles that have major malfunctions like transmission and engine failure, both on one vehicle. Lots of compliments on sales team. How are the compliments holding out on the service end? Or on the resolution of problems? Everybody knows in business there are problems and dissatisfied customers. That's REALITY. How are those things handled? Where are the reviews in handling customer dissatisfaction? Do they have to, by law, stand behind a used vehicle they sold that has major problems like a transmission AND an engine? No probably not. Should they? Yes, probably. Why? Let me count the reasons. #1 Reputation. #2 Future business. #3 Customer satisfaction. If I ship bread and the carrier doesn't transport the package in a timely manner do I have to re-ship fresh bread? No. I am not liable for the carrier's error. Do I re-ship fresh bread? Yes. Why? #1 Reputation. #2 Future business. #3 Customer satisfaction. Does it cost me money? Absolutely. It's all about how you value your customers and your business.

Customer Service 1

Buying Process 5

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

looked at a hummer h2

Reviewed by Casondra Chism in Hayes centerNovember 28, 2019

this guy frank helped me out a lot he is a costumer friendly person he also great about explaning things to where i could understand it better couldnt ask for anything better

Customer Service 5

Buying Process 4

Quality of Repair 4

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Outstanding Experience

Reviewed by JimD in Stratton, NENovember 09, 2016

These guys REALLY know the market and how their vehicles compare to the competition! I worked with Frank and he landed me on the perfect vehicle and was able to secure an AWESOME rate for me through a really competitive bank! His customer service was out of this world! He listened to what I needed, including payment range and what I needed in the vehicle and got it right on the first shot! I never once felt as though my concerns weren't valid to these folks! I would HIGHLY recommend Frank to anyone that is even thinking about purchasing a vehicle! Thanks!!!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Janssen-Kool Honda

Janssen Kool Honda McCook Nebraska's volume Honda Dealer. We have a large selection of New and Used Hondas in stock including the full line of Gasoline Natural Gas and Honda Hybrid vehicles. The new Accord Civic CRZ CRV Crosstour Pilot Odyssey and Ridgeline are here. See our pre-owned Honda vehicles along with other vehicle manufacturers. Janssen Kool Honda has many satisfied customers in the Gothenburg Lexington Cozad Oberlin Norton Benkelman Trenton Holdrege Kearney Phillipsburg Hastings Atwood Wray Curtis Cambridge Arapahoe Muden Alma Orleans and other surrounding area's in Nebraska and Kansas.

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