Mills Honda in Baxter including address, phone, dealer reviews, directions, a map, inventory and more

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8465 MN-210
Baxter, MN 56425

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Sales: 866-455-7638

Used Cars: 866-455-7638

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Mills Honda

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

86 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

2014 Toyota Camry issue

Reviewed by Merrell Walter from Park Rapids, MNJune 02, 2018

I am happy to say the issue with the missing lug nut wrench and jack crank were immediately resolved. Thank you Scott and Conner for your quick response. My faith in you dealership has been restored.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for your business, Mr. Walter! We truly care about our guests and we are firm believers in owning any mistakes we make. We are happy to have assisted with your concerns and look forward to being of service for many years to come!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Retired

Reviewed by Mertrell Walter from Park RapidsJune 02, 2018

In January 2018 I purchased a 2014 Toyota Camry from this dealer, Everyone there was very personable and friendly. Deal was reached and favorable on the same day I visited. Here is where the issue started. In May of the same year I needed to remove a tire that was damaged. When I went into the trunk there was a jack but no tool to raise it ( the crank ) nor was there a lug wrench. I called Mills customer service and they directed me to the sales rep. who was busy and would call me back. I called the next day same deal no call back, Next day same treatment. I do not recommend this dealer to anyone. If an issue should arise they leave you out to dry. I will just count my losses and go to a Toyota dealer and purchase the jack handle and lug wrench.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello Mr. Walter! I would like to first thank you for your business at Mills and secondly we sincerely apologize for you not getting a call back. We absolutely care about all of our guests and want to do our best to resolve any concerns you may have. I will have our team reach out to you today to assist you. Thank you for sharing your feedback!

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Amazing Experience

Reviewed by Dustin VanLerberghe from Champlin, MNJuly 01, 2017

I recently worked with Connor Bowman to buy a Honda Civic Type R from Mills Honda and was absolutely amazed by my experience! This car has a limited production and there had been stories of price gouging, changing agreement terms, etc. Mills Honda didn't get greedy and sold the car to me at a very reasonable price. They honored the terms of my deposit even when several others called after trying to acquire the vehicle. Connor was always more than happy to answer any of my questions or concerns. He was always very prompt at responding back and made me feel much more comfortable with the sale. Upon arrival at the dealership I was warmly welcomed. While waiting for my car to be ready Matt Anderson, the general manager, took the time to talk to me. Finishing the financing paperwork with Danny Sargent was a breeze. Connor went over all the instrumentation of vehicle and made me feel comfortable with it. At the end of the sale the whole team that was working that day gathered to congratulate me. I really couldn't have asked for a single thing more. This dealership and it's team makes you feel like family. I absolutely can not recommend them enough and will definitely give them my business again, regardless of the trip I need to make, in the future.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for taking the time to share your experience, Dustin! We are very much so grateful for your business and proud to call you our guest! We really do care about making your experience with us personal so you always feel like you are family. We look forward to assisting you for many more years to come! Thank you for choosing Mills Honda!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Mills Honda

Mills Honda of Brainerd / Baxter showcases new Honda vehicles along with a great selection of preowned vehicles from several manufacturers.

When you visit Mills Honda it's likely you'll always see familiar faces. Our business was built on a strong foundation of customer service and that's the focus of everything we do.

We strive to develop mutual long-term relationships with our customers through dedicated team members creating world-class experiences. It is our sincere goal to ensure that all of our customer's expectations are exceeded.

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