Capital Honda

I have never had an issue with a Honda dealership until now, my father visited this dealership and it has been a mess. Questions can never be answered accurately and it seems like they just don’t want to do their job. He went in for a recall and the windshield fluid was not topped off, he mentioned another issue regarding some noise in the A/C and it was disregarded. And the most concerning issue some lid or something that had to be screwed on underneath the vehicle (I do not know what it is called) was not screwed on correctly and now mid-drive to another state on the highway those screws fell off and the lid is barely hanging on. This is beyond unacceptable and mediocre work at most. I expected more from a supposedly reputable dealership. Do better and hire people that are actually willing to do their job CORRECTLY.

Loyal Honda owner for several decades. Have been very happy with service at Capital Honda over the years, but had a very negative experience when we went in to purchase a new vehicle recently. Justin spoke only to my husband and not to me at all, completely ignoring me although the new car was for my primary use. He did not say two words to me after I introduced myself. He was rushed in general, but this was blatantly sexist treatment of assuming men are the ones who know about cars and make decisions. We will probably purchase the car we looked at, but we definitely will not buy it from this dealership.

Micah was super helpful and answered all of my questions, The dealership gave us a great deal the customer service was amazing here. Really impressed. Great place to get a car.