Capital Honda in Okemos including address, phone, dealer reviews, directions, a map, inventory and more

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2651 Jolly Rd
Okemos, MI 48864

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Sales: 517-657-8479

Used Cars: 517-657-8472

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Capital Honda

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

109 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Nathan--the nicest used car salesman ever!

Reviewed by Sue Love from Bellevue, MiSeptember 01, 2021

Nathan Hartges was the salesman that assisted me. Without being pushy he was certainly helpful. He allowed me to drive a variety of used Hondas, choosing the one that best fit my needs and financial choices. He is a very personable addition to your staff.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for taking the time to leave us with this positive review. We always enjoy hearing good things from our customers.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Clowns at work

Reviewed by Clown #1 from Miami, FloridaMarch 31, 2020

Bunch of scammers, dont waste your time even walking inside. Very sick and disgusting clounds that dont know anything about any of the cars they have sitting in the lot.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Unprofessional

Reviewed by Kasa Vue from Lansing, MINovember 13, 2019

My brother and I took his car(2017 Honda Civic SI) to this dealership to see if they will buyback the car. We provided the VIN and they test drove the car as well. Prierre(Salesman) made an offer to buy the car back for $16,250. We agreed and went in to give them the title and a check for the payoff of the car. He didn't offer to give us a receipt or any sort of agreement and told us we were good to leave. I had to ask for a copy of the title and the check in case they backed out, which later happened. Prierre called back and said they will not buyback the car due to damage report on the car history and said for us to pick it up at our convenience. The next day, Tom(Sales Manager) called and demanded we pick up the car within 20 minutes or they will drop it off at the address listed on the title. Unfortunately we were unable to answer the call and received the voicemail a couple hours later. They decided to drop off the car at the address without our consent/permission. They left everything important in the car including the keyfob, voided check, title and other documents. The title had all their information written on it as buyer and crossed out with an attached paper saying they are not interested in buying the vehicle. This is super unprofessional and unethical as we now have a title with scribbles all over it. Tom shouldn't be a manager if he can't give his customers time to respond and Prierre shouldn't be a salesperson if he can't do his job right by simply checking the carfax first. Our family have shopped at this location for years but we are now cutting them out. Respect is earned, not given.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Thank you Kasa for your feedback. We appreciate it very much and apologize for any miscommunication during the transaction. Understandably, you have decided to take your business elsewhere, and based on this transaction, definitely the best for both you and Capital Honda.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Capital Honda

We at Capital Honda have always prided ourselves in taking great care of our employees and customers and we will continue that tradition especially in the face of the growing concern regarding the coronavirus (COVID-19). Our driving force through all of this is to make sure our team members and guests are safe. Our sales departments will be open for online sales. Find your car and do all of the paperwork online and over the phone and we will bring the car to you! We want to try and accommodate any requests that help make our guests feel Our sales staff will help you find that new Honda or quality used car that you have been dreaming about!

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