Honda
New Car Dealership in Okemos, MI
Overall Rating
4.6/5
Read dealer reviews
We at Capital Honda have always prided ourselves in taking great care of our employees and customers and we will continue that tradition, especially in the face of the growing concern regarding the coronavirus (COVID-19). Our driving force through all of this is to make sure our team members and guests are safe. Our sales departments will be open for online sales. Find your car and do all of the paperwork online and over the phone, and we will bring the car to you! We want to try and accommodate any requests that help make our guests feel more comfortable.We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Our sales staff will help you find that new Honda or quality used car that you have been dreaming about!
And for service for your new Honda, Capital Honda is the place to go in Okemos. Capital Honda has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Capital Honda Reviews
Overall Rating
4.6/5
100 out of 109 people recommended this dealer
Overall Facilities:
3.6/5
Clowns at work
Reviewed by Clown #1
in Miami, Florida
March 31, 2020
Bunch of scammers, dont waste your time even walking inside. Very sick and disgusting clounds that dont know anything about any of the cars they have sitting in the lot.
Unprofessional
Reviewed by Kasa Vue
in Lansing, MI
November 13, 2019
My brother and I took his car(2017 Honda Civic SI) to this dealership to see if they will buyback the car. We provided the VIN and they test drove the car as well. Prierre(Salesman) made an offer to buy the car back for $16,250. We agreed and went in to give them the title and a check for the payoff of the car. He didn't offer to give us a receipt or any sort of agreement and told us we were good to leave. I had to ask for a copy of the title and the check in case they backed out, which later happened. Prierre called back and said they will not buyback the car due to damage report on the car history and said for us to pick it up at our convenience. The next day, Tom(Sales Manager) called and demanded we pick up the car within 20 minutes or they will drop it off at the address listed on the title. Unfortunately we were unable to answer the call and received the voicemail a couple hours later. They decided to drop off the car at the address without our consent/permission. They left everything important in the car including the keyfob, voided check, title and other documents. The title had all their information written on it as buyer and crossed out with an attached paper saying they are not interested in buying the vehicle. This is super unprofessional and unethical as we now have a title with scribbles all over it. Tom shouldn't be a manager if he can't give his customers time to respond and Prierre shouldn't be a salesperson if he can't do his job right by simply checking the carfax first. Our family have shopped at this location for years but we are now cutting them out. Respect is earned, not given.
Great service
Reviewed by Ak Chow
in East Lansing
February 23, 2018
Got callback from sales person within few hours. He was nice. Did test drove and made offer. Unfortunately, vehicle sold when called next day. Service facility is ok, they do service fast, but quite expensive.
