Serra Honda Grandville in Grandville including address, phone, dealer reviews, directions, a map, inventory and more

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4260 Kenowa Ave Sw
Grandville, MI 49418

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Sales: 616-600-9356

Used Cars: 616-600-9361

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Serra Honda Grandville

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

415 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Recommend Greg Haverdink

Reviewed by Dean M from Wyoming, MIMarch 11, 2021

I bought my second Honda CR-V from Greg in 2010. I stayed in touch with him over the years, stopping by every time I was in for service just to say hi. There was no question who I was going to talk to about leasing a new HR-V. It is delightful and easy to work with Greg on a vehicle purchase or lease. Everything is going great with the HR-V. It is the right vehicle for me. I am very happy that I choose the Sport upgrade and enjoy the black-on-black color scheme, even with a little salt spray from the road! I'm thankful for Greg's patience and for remembering me over the past 10 years! I hope it is not another 10 before we do business again!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Aaron in Sales and Cody in Service

Reviewed by Linda V from Byron Center MINovember 04, 2020

Aaron assisted me, answered every question and respected my needs. Cody in Service heard me and was very helpful in resolving my wiper issue. I have worked with Sierra Honda for years now in buying, leasing and in maintaining my cars. I won’t go anywhere else. Their Service Dept. is awesome to work with and does quality work.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Family Fraud

Reviewed by DISAPPOINTED from GrandvilleOctober 18, 2019

Serra Honda says, "When you shop with Serra Honda Grandville, we treat you like family. That's because you are to us; you're not just another customer here." I did not have that experience. They sold me a budget row vehicle with mechanical issues that arose within one month. I brought to the service department at the dealership and they quoted me at $3000 in repairs. They offered a "small" discount on labor for repairs, and were short with me on the phone and throughout the process. Essentially, they shrugged when the vehicle issues came up and pointed to the "as is" contract I had signed. While technically true, this is not how I would treat my family. It's fine if they want to be hands-off after selling a vehicle with mechanical issues, but they shouldn't advertise that they treat people like family... well at least not any family I'd want to be a part of. Stay away.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Serra Honda Grandville

Welcome to Serra Honda Grandville! Please visit our website for a fast and convenient way to research and find a vehicle that's right for you. Whether you're looking for a new or used Honda car truck or SUV you'll find it here. We have helped many customers throughout W. Michigan find the Car of their dreams!We know that prospective customers are extremely well educated when researching their next vehicle. Serra Honda Grandville has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our New Honda Specials and Pre-Owned Specials for addition info.

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