Suburban Honda in Farmington including address, phone, dealer reviews, directions, a map, inventory and more

25100 Haggerty Road
Farmington, MI 48335

Get Directions

Sales: 947-254-0053

Used Cars: 947-254-0053

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Suburban Honda

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

980 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We have worked with John Butler for over 10 years, buying

Reviewed by MelinaBMay 18, 2023

We have worked with John Butler for over 10 years, buying both used and new cars. He is wonderful; he is able to give us options and work with us. He's clear, efficient and he doesn't waste anyone's time. If you want your experience to be straight forward and hassle free (as much as it can), visit John Butler at Suburban Honda Farmington Hills.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Melinab, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

My daughter paid cash (7 years of savings) for a 2021

Reviewed by ramarco2000May 12, 2023

My daughter paid cash (7 years of savings) for a 2021 Honda Civic EX. Delivery would be delayed for a month due to a back-ordered part. This was unacceptable for several reasons, including the fact that she was already paying insurance on this vehicle. I spoke with a sales manager, Karl Stuef, and calmly explained the situation. He called back within an hour and said he resolved the issue by taking the part from another vehicle on their lot. That is good customer service! The only negative was the poor detailing done on this vehicle. I don't expect a preowned vehicle to be perfect, but cleaning up sticky spills and dirty upholstery is pretty basic when detailing a vehicle for sale.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (248) 477-1700.

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had to take my Honda CRV in for Recall work.

Reviewed by wsmith6295May 09, 2023

I had to take my Honda CRV in for Recall work. I explained I only had one car and had to wait for the man to see what was needed. I was out and fixed in less than two hours. Great Service and they cared what I had going on.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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