350 Turnpike Road
Westborough, MA 01581

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Sales: 877-828-9048

Used Cars: 877-827-6116

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Reviews of Honda Westborough

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

2998 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had the best first time car buying experience with Marc

Reviewed by Oproia82August 16, 2025

I had the best first time car buying experience with Marc Shultz. He made everything so easy and straightforward. I got my car in a fast and timely manner I recommend him 100 percent he took care of everything so well.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We're so pleased to hear that Marc made your car buying experience a breeze! Thank you for choosing Honda Westborough and for sharing your experience. We hope you enjoy your new car!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Caution - don't go to this dealer.

Reviewed by Ritesh ShethJuly 16, 2025

Caution - don't go to this dealer. They are just interested in making money of service. I had Infotainment issue screen showing black, heating issue and they ended up replacing camera and display unit charging me and my insurance carrier over 4K for the same and refused to service any further without solving any of the issue. The refused because I was challenging them of the charges and not fixing the issue thus far. I went to RI - Greico Honda they were able to correctly trouble shoot the issue and replace the audio unit that resolved the problem. They directly work with my insurance and kept me posted. Way to Go GREICO Honda

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Worst experience ever.

Reviewed by HealixJuly 08, 2025

Worst experience ever. Service manager is a dishonest person. They do not offer good service or support after buying a vehicle, even if that vehicle is Honda Certified. I would not recommend shopping here. I would not recommend having your vehicle serviced here.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for reaching out. We strive for honesty and quality service, so it's concerning to read this feedback. Please contact me directly if you'd like us to address any specific issues or concerns you have. Thanks again, James A. Bulger - General Manager - james@hondawestborough.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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