1575 VFW Parkway
West Roxbury, MA 02132

Get Directions

Sales: 857-203-7612

Used Cars: 857-203-7612

Hours Toggle

Sales Department

Sun 9:00am – 6:00pm
Mon 9:00am – 8:30pm
Tue 9:00am – 8:30pm
Wed 9:00am – 8:30pm
Thu 9:00am – 8:30pm
Fri 9:00am – 8:30pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Parkway Honda of Boston

Overall Rating:

4.5 (out of 5)

92% recommend this dealer

1070 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Jeff Jaczuk has helped my wife and me with service needs

Reviewed by DelfinaNovember 12, 2025

Jeff Jaczuk has helped my wife and me with service needs for 20 years and has always been efficient, knowledgeable, and good humored. We're grateful for his professionalism and good cheer. -- Tom Havens

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you, Tom, for your thoughtful review and for being such a loyal customer over the years. As Boston's premier dealer, it is our goal to provide knowledgeable, efficient, and cheerful service time and time again. We look forward to continuing to support you with all your vehicle needs here at Parkway Honda.

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

This is the 2nd car I bought from this dealership.

Reviewed by Linda L from Quincy, MAAugust 20, 2025

This is the 2nd car I bought from this dealership. I love the service people. The 2nd experience was negative mostly for the finance department. They made me wait 1 hour after the sales deal was done then it took 3 hours to fill out the paperwork. They often showed me the details on a tablet or paraphrased the document. When they explained the Wells Fargo financing, they made it sound like the coverage included the "Honda Care" services. I admit after 4 hours, I missed the line on the final document that this was an additional $4747. When I went in for the final pickup, I asked to redo the paperwork to remove this fee. They told me that they could not do that, but I filled out a refund document. After many phone messages and texts, it took 4 months to get this refund. I recommend people carefully read all the documents on paper not just trust the finance manager.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

We had an amazing experience working with Joey.

Reviewed by Homa Koohi from Cambridge, MAAugust 10, 2025

We had an amazing experience working with Joey. From start to finish, he was responsive, knowledgeable, and incredibly helpful. He took the time to understand exactly what we cared about and worked closely with us to make sure our needs were met. His professionalism, patience, and clear communication made the whole process smooth and stress-free. Even my daughter enjoyed the experience—thanks to his friendly personality and great sense of humor—which made everything feel lighter and more comfortable. It’s rare to find someone who combines expertise with such genuine care, and we truly appreciate the attention and effort he put into helping us. We wouldn’t hesitate to recommend him to anyone looking for excellent service.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Parkway Honda of Boston

When you’re ready to make your way to our Parkway Honda dealership, we’ll be there waiting. Quality vehicles, a friendly team, and professional service are included standard with each visit to our dealership. We also have a well-connected finance center run by a qualified team of finance experts who can help you get the right loan or lease in a quick, easy, and transparent manner. From the get-go, we make it simple for interested drivers to ride into the sunset with the Honda sedan, truck, or SUV that they’re eyeing. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Honda technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top