293 King St
Northampton, MA 01060

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Sales: 855-349-5756

Used Cars: 855-349-5756

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 4:00pm
Tue 8:00am – 4:00pm
Wed 8:00am – 4:00pm
Thu 8:00am – 4:00pm
Fri 8:00am – 4:00pm
Sat 8:00am – 2:30pm

Reviews of Lia Honda Northampton

Overall Rating:

4.9 (out of 5)

94% recommend this dealer

857 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Amber Brainerd was my salesperson.

Reviewed by magrestoFebruary 15, 2024

Amber Brainerd was my salesperson. What a joy to work with she is professional, excellent communicator, kind, and very knowledgeable about the Ridgeline. She kept me updated on the vehicle. Once the truck was ready Amber even help set up the phone for me, after going over all the features. I could go on forever praising her. I will be back and will tell people what a great experience I had there. Also a special shout out to Ally the financial manager what a gem she is as well

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We're so pleased you enjoyed a pleasant dealership experience guided by Amber and Ally! Thank you for taking the time to review and recommend their expertise. We wish you all the best in your future travels, from the entire team at Lia Honda!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Lia Honda’s sales professional, Ms.

Reviewed by laker946February 14, 2024

Lia Honda’s sales professional, Ms. Brainerd, was great to work with….absolutely no pressure she is a great communicator and negotiated a better deal on my behalf. Excellent service and follow up. The certified used Honda Pilot I purchased is like new, an excellent vehicle.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your wonderful review! We are glad that Amber took great care of you and made your experience with us both smooth and successful. It is our pleasure to assist you in any way possible. Congratulations on your new Honda Pilot!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very friendly, helpful, and explained things as clearly

Reviewed by Elaine from LongmeadowFebruary 14, 2024

Very friendly, helpful, and explained things as clearly as possible for my first car purchasing experience. Thankyou very much!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Elaine, thank you for your wonderful review! We are honored to have been of assistance to you with your special purchase, and we are glad that our team was both kind and helpful. Wishing you the warmest congratulations on your first vehicle- on behalf of the entire team!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Lia Honda Northampton

Lia Honda of Northampton offers a large selection of New and Used inventory with full value reports and in market data. Visit us today at LiaCars.com!

BEST PRICE GUARANTEE
(New car purchases only. Find a lower price on the same vehicle with the same benefits and options and we'll meet or beat any advertised price from our competitors. Limited to dealerships within a 50 mile radius of purchase location.)

COMPLIMENTARY SHUTTLE SERVICE

FREE LOANER FOR OVER NIGHT SERVICE
(Major services only.)

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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