Kelly Honda in Lynn including address, phone, dealer reviews, directions, a map, inventory and more

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540 Lynnway
Lynn, MA 01905

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Sales: 781-484-1058

Used Cars: 781-484-1072

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Kelly Honda

Overall Rating:

4.2 (out of 5)

92% recommend this dealer

1330 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Bait and switch

Reviewed by Smart old lady from Salem MANovember 21, 2022

I visited on 11/19 to see a car MSRP 30k. I was told the price was 5 k more. Bait and switch. High pressure salespeople

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Poor poor service / Employees lost in Sauce

Reviewed by Elizabeth Bradt from Salem MANovember 07, 2022

I drive into the bay at 10:28. There are at least 4 service people in the reception bay. I drive in and my car is the only in in the bay. I see 4 people disperse as soon as they see my car. I get out of the car and stand beside the desk where the rep who opened the garage door is. He tells me someone is in front of me so I go to the next person as two others have gone to the desks . She tells me to get back in my car and wait for a valet. I wait a few minutes and then the original guy shows up and tells me to wait for a valet and asks why I did not receive a “ticket”. Nope you should have the answer to that dude. I tell him I am about to write a review of the crap service I am receiving but I won’t use his name. Then he suddenly says he can be the valet and throws a ticket on my dash and starts to deliver some form of service. This place used to be better than the atrocious Honda Danvers service but going downhill fast. Really I paid for a key 150 sometime in July. It’s November and they need another 75 to have it “fitted”. Oh please. And why does this company glue their key fobs together? Just another way to get another chunk of change from the customer.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

I fill grateful whit Kelly Honda , they do a good job

Reviewed by Edward de la cruzNovember 06, 2022

I fill grateful whit Kelly Honda , they do a good job taking care my car.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Kelly Honda

Brian Kelly is very proud to have built his Honda dealership on the Lynnway in Lynn MA on Route 1A and he is even more proud of the incredible sales and service volume that dealership generates with class leading customer satisfaction!

Kelly Honda is one of 7 store locations as well as 11 brands within the Kelly Automotive Group!

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