Kelly Honda in Lynn including address, phone, dealer reviews, directions, a map, inventory and more

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540 Lynnway
Lynn, MA 01905

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Sales: 781-484-1058

Used Cars: 781-484-1072

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Kelly Honda

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

1238 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.5 (out of 5)

Samantha was so nice. She’s so patient and delightful....

Reviewed by Almondsh8pedeyesJuly 22, 2021

Samantha was so nice. She’s so patient and delightful. She answered all my questions and made sure I was comfortable with my new deal! LOVED HER!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.8 (out of 5)

Kelly Honda has a new Service staff and it has made a...

Reviewed by carole.friedman11July 07, 2021

Kelly Honda has a new Service staff and it has made a world of difference. Communications were clear.and cordial. The customer service rep followed through on everything she said. I feel confident now that the service is up to Honda standards.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

On behalf of Krystal and Billy, thank you, Carole! We are happy to know that you had such a pleasant experience and that the service team took excellent care of you! We really appreciate you taking the time to share this with us!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

2.2 (out of 5)

Poor customer service. Promises never on time. Lock of...

Reviewed by VERY SADJune 29, 2021

Poor customer service. Promises never on time. Lock of communication between sales and others departments. I went to resolve my issues 5 times and they still working on them. I had to paid uber to got home. They don't have loaners any longer. I left my car for a bumper replacement for a week.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 4

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Kelly Honda

Brian Kelly is very proud to have built his Honda dealership on the Lynnway in Lynn MA on Route 1A and he is even more proud of the incredible sales and service volume that dealership generates with class leading customer satisfaction!

Kelly Honda is one of 7 store locations as well as 11 brands within the Kelly Automotive Group!

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