Bedard Bros in Cheshire including address, phone, dealer reviews, directions, a map, inventory and more

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391 S State Rd
Cheshire, MA 01225

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Sales: 413-776-1174

Used Cars: 413-776-1143

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Bedard Bros

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.4 (out of 5)

69 out of 81 people said they would recommend this dealer

1 (out of 5)

Very dishonest and bad customer service

Reviewed by Josh Savage in Claremont, NHMarch 01, 2021

I emailed over the weekend about a vehicle they had in stock. First thing Monday morning, the sales manager emails me to call him ASAP and assures me the truck is available and "ready to go". I call him 3 minutes after the email and leave a message. I email him 7 minutes after letting him know I called and to get back ASAP. NO CALL!!! I call an hour later, no response. I call the dealership 2 hours later, to get told "He's working a deal on that truck, DON'T COME" Now... I offered a large deposit AND was told it was available. I called IMMEDIATELY. I am a business owner. I would NEVER, EVER, in a million years treat a customer like that. Not a chance. Bad news travels fast, and I purchase vehicles for my family and friends all across the country. I will be sure to warn everyone to stay away from Bedard group.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Great Service

Reviewed by Katherine in Pittsfield, MADecember 08, 2020

I received great service with an easy no contact drop off and pick up. Jeremy in the service department was fantastic to work with and helped us out with quick service on a holiday weekend.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

The Only Place I'll Buy A Vehicle

Reviewed by Jeanne F. in Dalton, MAJune 21, 2014

Bedard Bros. is the only place in the Berkshire's to go when you want to buy a car. From the time you walk in the door until the time you leave you are treated as family. They go above and beyond to make sure all your questions and concerns are answered so that you leave with exactly what you want at a price that fits your budget. My husband and I have purchased our last thirteen vehicles from Bedard Bros. After our first purchase there we have never thought about shopping anywhere else. Kathy Burgess has been our "Honda Lady" for our last eight vehicles and we can't say enough about her. She has a welcoming smile, a vast range of knowledge on all Honda makes and models, and she takes pride in her job and really cares about her customers. Kathy even follows up with you after the sale is over, by checking in to make sure everything is going well with your vehicle, and by remembering birthdays, anniversaries and holidays. If you want to find the perfect vehicle and you want top notch customer service from a family oriented dealer take the drive to Bedard Brothers and ask for Kathy Burgess you won't be disappointed.

Customer Service 5

Buying Process 5

Quality of Repair 4

Overall Facilities 5

Maximum rating = 5

About Bedard Bros

Located beside Cheshire Lake at the foot of Mount Greylock, surrounded by the Appalachian Trail, it's hard to imagine a prettier spot to shop for an automobile.
We sell and service Ram, Dodge, Chrysler & JEEP, Honda, Volvo and Chevrolet automobiles and keep a large inventory of topnotch pre-owned vehicles.

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