9701 Reisterstown Road
Owings Mills, MD 21117

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Sales: 667-622-9990

Used Cars: 667-622-9990

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Honda of Owings Mills

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

1979 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My experience and process was painless, informative and

Reviewed by Angela from Randallstown, MDNovember 29, 2025

My experience and process was painless, informative and efficient. The service representative Josh (they call him Jay) was excellent. He was very professional, knowledgeable and helpful.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Angela, we're happy you found our staff to be so supportive during your experience here at Honda of Owings Mills. Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities N/A

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Buying Process N/A

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Maximum rating = 5

1.0 (out of 5)

The customer service representative was horrible and I

Reviewed by Craig from Owings Mills, MDNovember 28, 2025

The customer service representative was horrible and I hate to be so harsh but he gave me the wrong estimate which included the other customers personal identification! The price for brakes and a catalytic converter was close to 4,000.00 I was promised it would be done at a certain time and it wasn?t. Then when I did pick it up the seat cover and floor mat were left in my car and both were dirty. I was told the car was in one spot but it wasn?t. I honestly want to warn any and all to avoid both Northwest Honda service and Heritage Honda Westminster. Try other locations or maybe other vehicles. I like the new Toyotas so this will likely be my last Honda

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

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Maximum rating = 5

5.0 (out of 5)

Great experience today at Honda of Owings Mills.

Reviewed by ccoffeeNovember 27, 2025

Great experience today at Honda of Owings Mills. Great tech and Blake, Manager, is knowledgeable and pleasant to work with.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Blake, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

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Maximum rating = 5

About Honda of Owings Mills

Experience a car dealership that goes above and beyond at Honda of Owings Mills. As your premier Honda dealer in Owings Mills, we are committed to providing a seamless car buying and ownership experience. Whether you're in the market for a brand new Honda, a quality used vehicle, or seeking reliable Honda repairs and maintenance, you can trust our knowledgeable team to meet your needs. We also offer a comprehensive range of Honda parts and accessories, and our dedicated financing team is here to help make your Honda dream a reality. Welcome to your one-stop-shop for all things Honda in Owings Mills!

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