3371 Laurel Fort Meade Rd
Laurel, MD 20724
Sales: 301-389-5402
Used Cars: 301-389-5408
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 7:00am |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 7:00am – 4:00am |
See all dealerships near Laurel, MD that carry Honda
Overall Rating:
4.7 (out of 5)
89% recommend this dealer
300 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Professional, engaging, and knowledgeable sales people
Professional, engaging, and knowledgeable sales people that sold me a very fairly priced vehicle. I recommend this dealership.
Dealer Response
Thank you for this wonderful review, Edward! We appreciate you taking the time to share, and we are happy to hear how our team delivered a great experience. Your recommendation is greatly valued!
Maximum rating = 5
Do yourself a favor and never ever deal with this
Do yourself a favor and never ever deal with this dealership. Especially the GM, Adam Mendoza, who is more worried about his numbers than he is customers. The misogyny and the complete lack of respect he has shown me in my dealings there is immensely unacceptable. I was sold a car without anyone ever disclosing issues with the car, repairs needed for the car, needed for the inspection. I was given the keys, I signed finance paperwork. I was about to leave the dealership - sitting IN the car waiting for the tags to be printed when I was told “oh, you can’t take that it needs brakes inspected” After sitting in the dealership for 3.5 hours, after signing paper work and shaking hands and getting keys, THEN they disclose this. That is not ethical. And it is not an acceptable business practice from any dealership. Turns out, that while I was signing paperwork waiting hours for it to be my turn with finance, at that same time, tickets regarding the brakes and other known issues were quickly being put into the system. Leaving nearly 2 HOURS for them to inform me before they did. I saw the timestamp. 13:38. During that time I was sitting waiting at the sales man’s desk, had already signed the agreement for the price, and was waiting in line for financing. None of that is okay. Selling a vehicle withOUT disclosing the incomplete MD safety inspection until AFTER signing is abuse of power, it’s misleading, and entirely unethical.
Dealer Response
Hello Meghan, we are disappointed to hear of your experience. I've sent this to our management team. If you would like to address your experience with them directly, you can email them at HondaFeedback@ourismancars.com.
Maximum rating = 5
The entire team went above and beyond to help me find the
The entire team went above and beyond to help me find the perfect vehicle! Everyone was inquisitive about my needs, accommodating to my wants, and knowledgeable about the products and services offered. The experience was smooth and straightforward.
Dealer Response
Thank you so much, Briyana, for the 5-star review! We’re thrilled to hear that our team went above and beyond to help you find the perfect vehicle. Making sure your needs and wants are met through a smooth, straightforward experience is always our goal. We truly appreciate your kind words and look forward to assisting you again in the future!
Maximum rating = 5
At our Honda dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We pride ourselves on our customer service and offer the highest quality service in the industry. We understand that you want accurate and reliable information about buying a vehicle and it is our mission and pledge to deliver you relevant correct and abundant information.
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