Safford Brown Honda Glen Burnie

I went for warranty work, came out needing a new battery I placed last year? New transmission, new VSA module, my head was spinning. I was looking at another car buying expense. I took it to my regular mechanic Independent Auto Center On Ritchie hwy Pasadena Md . There were no codes to indicate any trouble!!!! It was performing fine!!! $13,000 I would have spent if I listened to SAFFORD Brown -Mosses. I would give them no stars! Never had my warranty part till I called Honda motors Corporation. They assisted SAFFORD in getting my parts so I could use my seat, and the auto idle stop I’ve been complaining about leaving my stuck at red lights! They told them to give me a new starter and relay switch. My screen keeps jumping since they did warranty work, and won’t take accountability for it. Told me that’s another $1700 or Waite to see if hods will replace that too. DONT GO!!!

Collision Center - Service was fantastic from start to finish. We purchased a 2025 Honda Civic Si at Safford Brown Honda Glen Burnie. We're so happy with how the purchase went that when we were rear-ended, we went straight there to get it fixed. We were not disappointed. The Collision Center did a great job fixing our vehicle and handling the insurance. Shelby explained the process and kept us informed. Catherine, Service Advisor, was always prompt and available. Highly recommend.

Service center cannot be trusted. One visit they wanted to charge me a diagnostic fee because they didn’t do anything and that’s not covered under the new car warranty. Next trip I got a code for a bad fuel pump from a reputable mechanic and was told he couldn’t do the work because there was a recall. Gave Safford Brown the codes which mystically weren’t there. Was told they tightened wires and everything was fine. UNBELIEVABLE. Again, wanted to charge diagnostic fee for total of $200.00.