19525 Amaranth Dr
Germantown, MD 20874
Sales Department
| Sun | 12:00pm – 5:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 7:30pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:30pm |
| Tue | 7:00am – 7:30pm |
| Wed | 7:00am – 7:30pm |
| Thu | 7:00am – 7:30pm |
| Fri | 7:00am – 7:30pm |
| Sat | 7:00am – 6:00pm |
See all dealerships near Germantown, MD that carry Honda
Overall Rating:
4.7 (out of 5)
95% recommend this dealer
3124 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I am not satisfied with this dealership specifically the
I am not satisfied with this dealership specifically the management. Would not recommend happy with the service
Maximum rating = 5
Hamza helped me and my father navigate the tricky waters
Hamza helped me and my father navigate the tricky waters of dealing with a dealership.
Dealer Response
We're happy to see we were able to really help you out! Thanks again for choosing Criswell!
Maximum rating = 5
After they take your money, good look getting ahold of
After they take your money, good look getting ahold of anyone. Was sold a car in 2023 with a 3rd party warranty with terrible reviews. In the process of being sold this warranty I was lied to repeatedly by the salesmen stating the aftermarket parts on the car at the time of the sale would not impact the warranty. Fast forward 2 years later I have my first issue. Its an expensive $3500 repair that is being denied coverage due to the parts that were on the car when it was sold to me. No one will call me back or respond to my emails. I am out of the $3500 warranty that does nothing for me and magically when trying to work out a refund from the dealership who sold me a warranty that did not even qualify (words directly from the warranty company) they go ghost. I also attempted to cancel the Maintenance package within a week from getting it from them when realizing how terrible or overpriced and the salesmen lied to my face and never did what he was supposed to do to cancel it. Stay far away.
Maximum rating = 5
We listen and you matter because We're Driven by YOU! Check out our customer reviews and see why your friends and neighbors are shopping at Criswell Automotive. Criswell began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today we're still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler Jeep Dodge RAM Honda Nissan FIAT Commercial Trucks and Isuzu Trucks.
At Criswell you the customer are our first priority. Criswell's goal is to lead the way in providing our customers with outstanding sales and service.
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