1180 Dr Robert R Martin Bypass
Richmond, KY 40475
Sales: 877-290-8942
Used Cars: 877-217-4294
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 7:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 2:00pm |
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Overall Rating:
4.8 (out of 5)
98% recommend this dealer
369 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Have bought four automobiles and been great experience
Have bought four automobiles and been great experience each time very curtious people to deal with.
Maximum rating = 5
Buyers beware do not buy from here they said they were
Buyers beware do not buy from here they said they were helping me they did not they screwed me is what they did I traded a 2019 Kia rio love miles well they didn’t give me xxxx for my car I got a 2015 Nissan rogue nice car definitely not worth what I’m pay for it no I’m stuck with the car I can’t even trade it off to get out from under it by the time I pay it off I will pay 40000 for a xxxx 2015 they straight screwed me they didn’t help me at all I feel they took advantage of me
Maximum rating = 5
We recently had the pleasure of purchasing a vehicle from
We recently had the pleasure of purchasing a vehicle from Gates Honda. Kris King was our sales advisor and was very easy to do business with. From the moment we walked in, the atmosphere was welcoming and attentive. Kris made us feel comfortable, promptly answered all of our questions and put us in a truck that we love! We would recommend Kris without hesitation. One of the Sales Managers, Carl Naillieux, was also accommodating and knowledgeable. We’ve bought several cars from this dealership and what truly made us feel special was how Kris’ General Sales Manager, Matt Slusher, recognized our previous purchases and expressed gratitude for our continued business. Matt took the time to acknowledge our loyalty as a returning customer. This personal touch made a significant difference in our car-buying experience. It’s refreshing to see a dealership that values its customers and goes the extra mile to make them feel appreciated.
Maximum rating = 5
The Gates Auto Family is celebrating a century of providing customers throughout Kentucky with quality new cars at fair prices. Gates Honda brings that same excellent service to the Richmond community and our neighbors in Lexington, Frankfort, and Winchester. When you shop with us, you'll see what a difference a family-owned Richmond dealership can make. We want our customers to feel like family, too. Our friendly and knowledgeable sales team will take the time to get to know you and your automotive needs. We'll also answer your questions and address your concerns with honesty and accuracy. We know that an informed customer is a confident customer, and we want you to be confident in your purchase. We also want you to be satisfied with your decision to shop with Gates Honda. We strongly believe in the Honda brand and in building lifelong relationships with everyone who walks through our door. When it comes to financing your new Honda, we want to make the process as worry-free as possible. Our Gates Fresh Start service can help you rebuild your credit by putting together a financing plan that's manageable. Even if you've had to file for bankruptcy, we can help you get approved for a loan. Our Honda-certified and factory-trained technicians will make sure your new Honda stays in excellent condition. They can handle everything from routine maintenance to major repairs, and they use only genuine Honda OEM parts. Whether you're needing an oil change, new tires, or an A/C repair, our certified service techs will ensure your car leaves at its highest quality! Gates Honda is the proud recipient of the Honda President's Award. This prestigious honor goes only to dealerships demonstrating superior customer satisfaction ratings, new-car-unit sales volume, and excellent business management. We're also recipients of Honda's Council of Excellence Award. This achievement recognizes Honda financing departments that go above and beyond for their customers. As members of the Richmond community, we want to do more than sell you a car. That's why we support several local charities and organizations, including God's Outreach, Baptist Health Foundation, and the Lexington Humane Society. We're also proud donors to the Lexington Dream Factory, Big Brothers Big Sisters of the Bluegrass, and Secret Families Christmas Charity. That's our way of giving back to the community that has given us so much. When you shop with us, you'll see why families from all over Central Kentucky trust us to put them in a new Honda. You'll enjoy getting to know our friendly sales and service teams, and you'll be amazed by our incredible selection. Stop by today for a test drive. We look forward to seeing you. Our inventory includes the CR-V line of SUVs and the full lineup of Accord and Civic sedans. We also carry the Civic Hatchback, the Odyssey line of minivans, and the Ridgeline pickup truck. Our pre-owned selection is certified according to manufacturer standards. If you have a trade-in, we'll offer the fairest price possible.
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