Gates Honda in Richmond including address, phone, dealer reviews, directions, a map, inventory and more

1180 Dr Robert R Martin Bypass
Richmond, KY 40475

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Sales: 859-316-2219

Used Cars: 859-316-2073

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Gates Honda

Overall Rating:

4.7 (out of 5)

98% recommend this dealer

345 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Jose Camara helped me through the buying process.

Reviewed by LSNovember 29, 2023

Jose Camara helped me through the buying process. He is very knowledgeable and patient, will recommend him for people who has little experience with car purchasing.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Dom Eubanks is an outstanding Salesman!

Reviewed by kjjenkins620September 29, 2023

Dom Eubanks is an outstanding Salesman! He is respectful, patient and never pushy. He answered questions without trying to sway our decision. I highly recommend Dom Eubanks & Gates Honda!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for recommending Dom and Gates Honda! We truly appreciate the kind words.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great customer service!

Reviewed by allie_gmSeptember 01, 2023

Great customer service! Would recommend to friends and family. Dom was fantastic and made buying a car a great experience.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

So glad you had such a great experience working with Dom at Gates Honda and thank you for recommending us to your friends and family!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gates Honda

The Gates Auto Family is celebrating a century of providing customers throughout Kentucky with quality new cars at fair prices. Gates Honda brings that same excellent service to the Richmond community and our neighbors in Lexington, Frankfort, and Winchester. When you shop with us, you'll see what a difference a family-owned Richmond dealership can make. We want our customers to feel like family, too. Our friendly and knowledgeable sales team will take the time to get to know you and your automotive needs. We'll also answer your questions and address your concerns with honesty and accuracy. We know that an informed customer is a confident customer, and we want you to be confident in your purchase. We also want you to be satisfied with your decision to shop with Gates Honda. We strongly believe in the Honda brand and in building lifelong relationships with everyone who walks through our door. When it comes to financing your new Honda, we want to make the process as worry-free as possible. Our Gates Fresh Start service can help you rebuild your credit by putting together a financing plan that's manageable. Even if you've had to file for bankruptcy, we can help you get approved for a loan. Our Honda-certified and factory-trained technicians will make sure your new Honda stays in excellent condition. They can handle everything from routine maintenance to major repairs, and they use only genuine Honda OEM parts. Whether you're needing an oil change, new tires, or an A/C repair, our certified service techs will ensure your car leaves at its highest quality! Gates Honda is the proud recipient of the Honda President's Award. This prestigious honor goes only to dealerships demonstrating superior customer satisfaction ratings, new-car-unit sales volume, and excellent business management. We're also recipients of Honda's Council of Excellence Award. This achievement recognizes Honda financing departments that go above and beyond for their customers. As members of the Richmond community, we want to do more than sell you a car. That's why we support several local charities and organizations, including God's Outreach, Baptist Health Foundation, and the Lexington Humane Society. We're also proud donors to the Lexington Dream Factory, Big Brothers Big Sisters of the Bluegrass, and Secret Families Christmas Charity. That's our way of giving back to the community that has given us so much. When you shop with us, you'll see why families from all over Central Kentucky trust us to put them in a new Honda. You'll enjoy getting to know our friendly sales and service teams, and you'll be amazed by our incredible selection. Stop by today for a test drive. We look forward to seeing you. Our inventory includes the CR-V line of SUVs and the full lineup of Accord and Civic sedans. We also carry the Civic Hatchback, the Odyssey line of minivans, and the Ridgeline pickup truck. Our pre-owned selection is certified according to manufacturer standards. If you have a trade-in, we'll offer the fairest price possible.

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