5400 Westside Drive
Dubuque, IA 52003
Sales: 563-239-2187
Used Cars: 563-239-2190
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | Closed |
See all dealerships near Dubuque, IA that carry Chevrolet, Honda, GMC, Cadillac, Buick
Overall Rating:
3.4 (out of 5)
94% recommend this dealer
275 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
My wife had a 10am appointment this morning for an oil
My wife had a 10am appointment this morning for an oil change and look at tire that was out of balance. 2 hours later, they haven't even looked at the car. I STRESS SHE HAD AN OPPOINENT. I have NEVER heard of this in the 40 years I have been driving. She has a 2016 Pilot Elite and we are going to trade it in for a new vehicle. Since she was there killing 2 unnecessary hours, she walked around lot looking. Not one person came out to answer questions or show her vehicles. Guess where we will NOT be looking for a new vehicle. Richardson Motors! THEY SUCK. THEY ARE THE WORST IN DUBUQUE.
Maximum rating = 5
Complait on how they treated me and for having tr
This place xxxxen sucks. They don't stand behind there coustmers. They sold me a car that already having xxxxing problems. They just suck I'm not going back. Worse place to go.
Maximum rating = 5
Good sales staff bad everything else
Drove a 100 mi for recall work after they contacted me 6 times, i was told by 2 different people l could drop it off early and i could have a loaner,get there and I’m told those people had no authority to tell me that and no loaner.I cancelled and walked out never to return again.
Dealer Response
Danab, thank you for providing feedback on your recent visit. We apologize for any inconvenience you may have experienced. Please reach out to us at your earliest convenience so we can move forward in a positive direction. The Richardson Motors Team.
Maximum rating = 5
Richardson Motors would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business.
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