950 Bass Pro Dr NW
Altoona, IA 50009

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Sales: 515-895-6527

Used Cars: 515-895-1014

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:30pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Honda of Altoona (Iowa)

Overall Rating:

3.2 (out of 5)

56% recommend this dealer

9 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Vehicle was taken in for two routine services at 50k

Reviewed by RFApril 29, 2025

Vehicle was taken in for two routine services at 50k miles. Car did not start upon pickup on Friday after close. Car was left for the next day service staff to look at and repair what they/the service staff broke the day before. A part was not reinstalled correctly after the two routine services. The service advisor that we attempted to work with on the fix was very poor at customer service and made many excuses. Requested a call from management on Monday and did not receive. Very VERY disappointed in how the service staff manager their error and how de-prioritized fixing their error was. Will not return.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Email contact only.

Reviewed by Tianne from Waterloo, Iowa April 12, 2025

Email contact only. Seemed promising. No follow through regarding the title. Never heard from the sales rep.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

This honda dealership is fantastic they have helped me in

Reviewed by dukebrown319April 11, 2025

This honda dealership is fantastic they have helped me in many ways many times ask for Jacob or missy if you have any issues

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

This is truly wonderful to hear! We're so happy to learn that your experience with us was a positive one! Thank you so much for the review!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Honda of Altoona (Iowa)

Welcome to Honda of Altoona! We’re proud to invite you to our brand-new facility, completed in December 2023. Visit us today to explore our full lineup of new Honda models or take advantage of great deals on dependable pre-owned vehicles. Whether you're shopping for a sedan, SUV, or truck, our friendly and knowledgeable sales team is here to help you find the perfect fit—and assist with competitive financing or lease options. For trusted service near Des Moines, our certified technicians are ready to keep your vehicle running smoothly. From routine maintenance like oil changes and filter replacements to more advanced powertrain and drivetrain repairs, we’ve got you covered. You can also order genuine Honda parts for DIY projects. Drivers throughout Altoona rely on the quality vehicles and exceptional service at Honda of Altoona—and we look forward to serving you, too. Stop by, or contact our team with any questions!

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