Thompson's Honda in Terre Haute including address, phone, dealer reviews, directions, a map, inventory and more

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101 S 1st St
Terre Haute, IN 47807

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Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Thompson's Honda

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

36 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.3 (out of 5)

Dissatisfying purchase experience

Reviewed by Tammy from Terre Haute, INFebruary 26, 2020

My partner and I went into Thompson’s Honda Terre Haute Indiana to purchase a brand-new Honda Accord Hybrid after we did extensive research to find a great automobile to fit our needs. The sales associate was experienced an addressed our needs professionally and promptly. Unfortunately, when it came to the final step to purchase of the automobile with the manager the experience was insolent. The managers professionalism was discriminatory, and discourteous behavior for a member representing this company. While me and my partner were sitting in the manager’s office within five minutes, I had requested to have copies of documentation he stated they keep but we do not get them, I requested a copy anyway. After that ordeal then I started to questioned the Honda disclosure form, immediately while he was shuffling papers, no eye contact at all, stated in a blunt inadequate tone “oh your names is not on the paper work”. He appeared very irritated. He at this point was still not making eye contact with either of us and shuffling papers. My partner (the one whom was signing the documents) “state she has my back”. The manager then realized by our star struck appearance that his improper behavior and reckless comments were firmly recognized. The feeling we strongly absorbed from the comment was if a female partner was present in the process and was not signing the dotted line she was of less value and insignificant. American lifestyles, shared values and beliefs in matrimony and cultural changes are quite different in today’s society than a decade previous. With this being said, if the manager were education in this area, I believe this incident would not have taken place. The manager did not take into consideration my significant other and I are going to purchase another brand-new car, and I would be the one signing on the dotted line. With the horrible experience, unfortunately we will not buy local and defiantly not at Thompsons Honda. And just to add a note we purchased a brand-new car and asked for the perk of weather tech mats and was given an unequivocal no, much to our dissatisfaction. So in no short terms do not ask for any perks from this company, you will not get them. Another note to mention, to this date no one from this company had follow up, or even called us to see if we were satisfied with the product or how our customer satisfaction was at the time of the purchase. Humm another unfortunate example of business practice not focused on customers service after the purchase.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Awesome Service

Reviewed by Hannah from Paris, ILOctober 16, 2018

I was shopping around for a new car and I came across a very nice Hyundai from this dealer. I requested information about the car and got an email sent back to me almost instantly. The customer service was above and beyond. Not only did the email quickly I got a phone call as well going jeer everything that I needed and wanted to know about the process of buying the car. They were very nice and I would recommend this dealer to everyone I know.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Leasing a 2018 Honda HR-V EXL w/navigation

Reviewed by Anita & Ted Myers from Bloomingdale, INSeptember 09, 2018

Our experience with Kent Crowder & Thompson’s Honda was absolutely wonderful. We knew exactly what we wanted & Kent made it happen - with ease. He was very professional, considerate, & HONEST, which is so important. Other dealerships should strive to be like Thompson’s Honda. Great all-around experience; we will be back for our next lease because of their great customer service! ��

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Thompson's Honda

Thank you for considering us for your automotive needs. We sell the exciting new Honda models including the all new 2018 Honda CR-V Fit Pilot Accord Civic and Odyssey as well as a comprehensive array of used Honda and pre-owned cars trucks crossovers and SUVs. Our courteous experienced and professional staff is waiting to assist you.

Browse the Thompson's Honda new and used car inventory online submit any applicable forms then come in for a test drive and talk with us about our fantastic car loan and Honda lease options. You can also request more information about any of our new or used vehicles Honda auto parts or Honda auto

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