Team Honda in Merrillville including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

4613 East Lincoln Highway
Merrillville, IN 46410

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Sales: 219-947-3900

Used Cars: 219-947-3900

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 4:00pm

Reviews of Team Honda

Overall Rating:

4.5 (out of 5)

93% recommend this dealer

80 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Must be a lemon distributor....

Reviewed by Thomas klekot from Crown PointJanuary 20, 2021

I get an email recently from Joe one of the sales associates. He asked how I was doing and if my car was doing okay, I'm sure this was just a cold sales call. I let him know that the car that they sold me a few years ago already has transmission problems. I know I bought it used but I tried to tell them that there was something wrong with it when it had a window to be fixed by the dealer. They assured me nothing was wrong. I was correct and there was something with the transmission. I tell Joe that I'm not pleased with how the car is turned out and I never hear back from him. Funny as soon as they find out that they did sell a lemon car I get silence. Now I've even another sales call. do yourself a favor and go elsewhere there's plenty of Honda dealerships that will take care of you better than these guys.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Tom, We try to follow up with all of our customers to provide great customer service and address any needs they may have long after their purchase. I am sorry to hear you are having issues with your 2009 Civic. I would be happy to assist you with diagnosing the problem and helping with any repair expense. Please call me at your convenience. Jack Myers- General Manager (219)947-3900

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Phil Patterson is the man at Honda!

Reviewed by Emiliano Lopez from Crown Point, IndianaOctober 02, 2020

Just ask for Phil and everything will run as smoothly and professionally as possible. Phil makes sure to treat your vehicle as if it was his.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for this recommendation. We are glad to hear we provided you with such a positive experience.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Dishonest salesman and sales manager

Reviewed by Annoyed Customer from Merrillville, INJuly 19, 2020

A few things: Salesman lied about a big scratch/ Salesman Manager tried to slide us into their loan package/ Salesman or Sales Manger added $1000 onto price we agreed to/ I caught the loan issue right away when the sales manager started talking about it. Then he got mad when I said we are not financing anything here. He stomped out to talk to the salesman, then came back to talk to us and was rude. Team has a partnership with Tech Federal Credit Union so they can do the paperwork at the dealership. He lied again and said it would cost extra, then handed us the paperwork and told us to go to the credit union. When I took a look at the price I noticed he added a $1000. I think he knew Tech would not approve the loan because the car was over loan value with the extra $1000. He would have looked like a fool in front of us. I'm glad the deal blew up. I just wonder how many people fall for crap like that. We ended up buying a new vehicle at International Subaru, everything was handled well and we are pleased with our new car. Team Honda lost a sale because they were dishonest.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Team Honda

Team Honda located in Merrillville Indiana is proud to be The Premier Honda dealership in NWI while also providing the areas largest used car selection. From the moment you walk into our showroom you will know our commitment to customer service is second to none. We strive to make your experience with Team Honda a great one for the life of your vehicle. Whether you need to purchase finance or service your new or pre-owned Honda you have come to the right place!

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