8445 US 31 S
Indianapolis, IN 46227
Sales: 317-225-4721
Used Cars: 317-225-4721
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 3:00pm |
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Overall Rating:
4.7 (out of 5)
93% recommend this dealer
3018 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Everyone was nice and listened to what I needed.
Everyone was nice and listened to what I needed. Great selection of vehicles. Lamont was very helpful.
Dealer Response
Thanks for sharing your thoughts about your experience with Indy Honda. We appreciate your business and hope to see you again soon!
Maximum rating = 5
Good and excelent your try with me i recomend to all
Good and excelent your try with me i recomend to all people in indiana thanks you
Dealer Response
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Indy Honda!
Maximum rating = 5
I will not go back here.
I will not go back here. I suggest you steer clear. The buying process should have been described as no haggle, but it wasn?t. Instead it consisted of me asking for things and them saying no, over and over. No change in price, no help getting a second key (car came with one). The first day home I felt a wobble in the tires and the oil gauge looked off. I went to the only place open, Firestone. There I was told the oil and coolant were very low and that two on my tires showed dry rot. I spent $1000 setting it right. I attempted to call the dealership but their voicemail was full and messages could not be left. I also texted my salesperson. To date I received no reply from the salesman. I took a day off work and spent 6 hours the next day waiting in the dealership lobby to get some of my money back from these day 1 repairs. My first two contacts Steve and Jaden seemed to take my concerns seriously. After my 6 hour wait, I talked with the general manager. He was hostile and accusatory. ?We lost $800 on your sale? he said. Fun fact, I paid the price they asked for for this car. Them losing $800 therefore is not my fault but theirs. I was told they would give me $500 for my troubles and no more. With regret I accepted the offer. I also asked that a new key be ordered (for me to purchase). No key was ordered. These people need to do better.
Maximum rating = 5
Over 30 years and 26 dealerships ago I started the Bob Rohrman Auto Group based on the single proposition that the customer is the most important person at the dealership. I realized long before research companies created customer satisfaction surveys that the only way to keep a business thriving was to treat your customers well.
When it comes to total customer satisfaction the two main building blocks are quality products and quality people. This means before during and after purchasing your quality new or used car truck or van you will receive the highest quality customer service from our associates.
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