Gurley Leep Honda in Elkhart including address, phone, dealer reviews, directions, a map, inventory and more

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2345 Cassopolis St
Elkhart, IN 46514

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Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Gurley Leep Honda

Overall Rating:

4.4 (out of 5)

84% recommend this dealer

141 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible

Reviewed by William Housley from Elkhart March 14, 2022

This place should be closed down. Don’t buy anything from them. Bought a new truck and there are stains all over the seat. They covered it with something so we could not see it until later.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

They are horrible

Reviewed by William Housley from Elkhart March 13, 2022

They have the worst customer service and service department I have EVER dealt with. We have bumper to bumper and they will not honor the contract. I will never buy other vehicle from them. Our new truck has stains on the seat, I’m thinking their service department got something on it when they cleaned it before we bought it we will be seeing a lawyer. William Housley

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

William, we are sorry to hear of your negative experience. We strive to provide the best service to our customers. We would like to know more, to help resolve the situation. Please contact our General Manager, Ryan Glover at (574) 522-2000 or rglover@gurleyleep.com

Overall Facilities 1

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Worst customer service ever

Reviewed by Mackenzie from Elkhart, IndianaSeptember 04, 2021

The most rudest customer service I have EVER experienced. The manager was rude making crappy comments. We’re told our car would be traded in for one value and then told something else the next minute and when we called it out they said we weren’t telling the truth. We STILL stayed and tried to work with them after all that and when we decided to walk due to the HORRIBLE customer service the manager laughed and smirked. Sad that we were very interested in the car and we’re ready to drive it off and sign. I just have never had this horrible of customer service experience EVER.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Gurley Leep Honda

We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Elkhart Indiana the staff at Gurley Leep Honda will help you find the Honda you want. We offer a searchable online inventory of new Ford and Lincoln cars in Elkhart along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Honda or quality used car that you have been searching for.

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