Smith Honda in Idaho Falls including address, phone, dealer reviews, directions, a map, inventory and more

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3477 S Pioneer Rd
Idaho Falls, ID 83402

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Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 6:00pm
Tue 10:00am – 6:00pm
Wed 10:00am – 6:00pm
Thu 12:00am – 6:00pm
Fri 10:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Smith Honda

Overall Rating:

3.2 (out of 5)

50% recommend this dealer

8 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Irene

Reviewed by Irene Rosevear from Laporte, indianaJune 14, 2021

Emergency repair. From indiana on a vacation to Yellowstone and glacier. Fit us. In immediately. Stacie Zaugg, service consultant was very helpful and informative This is definitely a dealership and service department we would highly recommend

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.8 (out of 5)

So bad

Reviewed by Smith honda from Idaho falls idApril 04, 2019

I have purchased 3 vehicles from this business in the last 7 years. Sales people are awesome but try to get them serviced!!! Jason is dismissive , rude and has no interest in customer service actually told me he is not a customer person. Left messages ,not returned ,treated me like my business did not matter. 3 weeks trying for service I paid extra for.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

1.5 (out of 5)

I got taken with financing

Reviewed by David from 83274December 29, 2018

Financing sucked .. now am stuck with 4.44 interest rate not the 1.9 as advertised now..two weeks to soon I guess WOW Stupid me.......Hey Tom

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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