Honda
New Car Dealership in Kaneohe, HI
Overall Rating
4.9/5
Read dealer reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in Kaneohe, HI, the staff at Honda Windward will help you find the Honda vehicle you want. At Honda Windward we offer a searchable online inventory of new Honda cars in Kaneohe, along with well maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Honda or quality used car that you have been searching for
Honda Windward also has a service department if you need ongoing support with your new Honda, Honda Windward has Honda-trained mechanics and uses the highest quality parts. If you are in Kaneohe, Honda Windward should be your dealership!
Honda Windward Reviews
Overall Rating
4.9/5
354 out of 363 people recommended this dealer
Overall Facilities:
4.7/5
Buying a new Honda
Reviewed by Glass Art Hawaii
in Kaneohe, HI
April 01, 2021
Ask for Travis! Excellent help and guidance. Takes the time to answer questions (multiple times if necessary!) and thoroughly explains buying/leasing procedures. Real easy guy to talk to - doesn't try to pressure you into buying something you don't want or are unsure of.
Appointments don’t seem to matter
Reviewed by GregW
in Ewa Beach, HI
March 07, 2021
I made a request to see a used vehicle on Cars.com. The dealership contacted me and we made an appointment for about 5 days after the call. On the day of the appointment, we arrived at the dealership and were greeted with the receptionist pointing the thermometer at us without saying a word. A little strange with no greeting but ok. We waited for a couple of minutes to see Bob our salesman. We go to his office where he finishes up paperwork from his last appointment. He told us what he was doing and was apologetic so Ok. I'm not sure how Honda or this dealership tracks what vehicle a person is coming in to see but Bob had no clue which vehicle we made an appointment for. I showed him the picture and gave him the tag number from my phone. He then told us he needs to go find the car. Find the car? You knew we were coming. We wait in the office at least 5 minutes when he comes back and tells that he's so sorry it must be at their other lot. We proceed to get in another vehicle and drive about 7 minutes to the other lot. The conversation was odd to say the least. Mainly about him and his daughter. Very little about why we wanted to see the CRV. What we were currently driving. Did we like Honda's...nothing.
We arrive at the other lot. We wait in the car for three or four minutes and he comes back and says so sorry the car is not here. I am immediately thinking what do you mean it's not here. You didn't know if it was here. So we then proceeded to drive back to the main lot where Bob hands us off to Fred because Bob has another customer to help. Wait I thought we were your appointment. We wait around the lot looking at several cars when Fred comes back after five minutes and says so sorry that car was lent out it's not here. Then proceeds to ask us if there's anything else we would like to look at while we are there.
At this point, I simply say to Fred know will contact Bob if there's anything else we want to look at in the future. I'm not sure if this was a one off issue but it seems odd to me that you would loan out a car knowing you were going to show it at an appointment. Suffice it to say I will not go back to Windward Honda in the future for anything. I love Honda vehicles but this dealership won't get my business. Unfortunately this is the second Honda dealership on Oahu that I received less than stellar customer service so I'm beginning to wonder if it's not a systemic issue.
Bob Laudick
Reviewed by The Levin's
in Haleiwa Hawaii
October 18, 2015
Bob Laudick made the the process of buying out new Honda Odyssey a breeze. Hi customer service and attention to detail was outstanding and follow through incredible. We love our new car...Thanks Bob!
Honda Windward
