Pacific Honda in Honolulu including address, phone, dealer reviews, directions, a map, inventory and more

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188 S Beretania St
Honolulu, HI 96813

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Sales: 808-206-7657

Used Cars: 808-206-8229

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 4:00pm

Reviews of Pacific Honda

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

246 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

It was very unpleasant experience with unmotivated sales...

Reviewed by maunapukaJune 30, 2021

It was very unpleasant experience with unmotivated sales person with unprofessional attitude.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

DONT RECOMMEND SHOPPING ONLINE

Reviewed by IQ from Honolulu, HIApril 27, 2021

I tried to purchase the car online to avoid car dealership bs haggling etc. I got a good price, approved and hoping for the car delivered car to my place. I was contacted by sales person so I visited the shop, hoping will be a sales formality and getting familiar with the place. However, they tried to run again my social and gave a me a new price 3600 dollars higher than I was originally approved. it is such BS. dont deal with them. I dont care about supply and demand.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Eric was so helpful and kind. Amazing service! He was...

Reviewed by LRFitz17March 25, 2021

Eric was so helpful and kind. Amazing service! He was able to give great detail on the cars and the policy! Great costumer service! We appreciated all the time and attention to detail Eric showed us while buying my first brand new car. He was even nice enough to come and pick me up when my ride fell through.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you " LRFitz17"...wish I knew your name but we all agree, Eric is a shining star at Pacific Honda ! Thank you for your business, and enjoy your first new car ! Bob Belbas General Sales Manager Pacific Honda

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Pacific Honda

Pacific Honda is ranked #1 in Hawaii for volume of sales of Honda Certified Used Cars. Customers find it easy to work with our experienced and friendly staff and enjoy the experience of purchasing a new Honda Certified Pre-owned Honda or a used car in Honolulu Windward or Leeward areas. We are proud to serve the communities of Oahu Kaneohe Kailua Aiea Pearl City and Waipahu with Honda vehicles. Our service staff is exceptional in helping Hawaii Honda owners with repairs and maintenance and offers an experienced staff of Service Advisors technicians and a comfortable customer lounge with amenities.

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