Langdale Honda of Valdosta

Customer service was great very friendly and they let u know about your upcoming service that needs to be done thank u kia

I purchased a used 2020 Hyundai Tuscon on Saturday 9/13/25. Within 24 hours, the check engine light came on and there was a piece hanging under the front of the vehicle that was dragging on the ground when I drove. I notified the dealership, and they told me to bring it in on Monday 9/15 so they could examine the vehicle. I brought it in, and the service team "cleared the codes" but failed to repair the piece that was hanging. I called back and they asked me to bring it in the next day to have it repaired. They even stated that I wouldn't need an appt. I arrived at the dealership at 1:30pm and sat there for over 3 hours because the technician and the service manager "forgot about me". I had to arrange for someone else to pick up my daughter from practice and I missed a whole afternoon of work because I was FORGOTTEN. Within 48 hours, the check engine light came BACK ON! I called again and notified the sales manager and was told to bring it up there in Friday afternoon at 1:00pm. I sat for another 1.5 hours just for them to tell me it was the catalytic converter and that they could not fix it, I had to go to Langdale Hyundai. I was told Hyundai knew I was coming and that the repairs should be covered under warranty. I arrived at Langdale Hyundai just to find out NO ONE called them to let them know I was coming. They could not repair the vehicle that day as it was already too late in the afternoon. So, I scheduled an appt for Monday 9/22 at 1:30pm. When I arrived for my appt, they had not heard back from Allstate regarding the warranty, so it had to be rescheduled AGAIN to this Friday 9/26. On Wednesday 9/24, my vehicle began making a horrible sound as if I was driving a motorcycle. So here we are less than 2 weeks having purchased this vehicle and I have had to go back to the dealership SIX TIMES and my vehicle has had 3 issues! This is the worst service and car buying experience I have EVER HAD! If I wanted a vehicle that had mechanical issues, I would have kept my previous vehicle. I picked this car to have reliable transportation for me and my family. I will NEVER buy a car from a Langdale dealership again. If I could get out of this contract I would!

Best car buying experience by far from start to finish. Visit them and ask for Matt!!!!!!! Everyone at the dealership was extremely friendly and went above and beyond. Thank you Langdale Honda.