Nalley Honda in Union City including address, phone, dealer reviews, directions, a map, inventory and more

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4197 Jonesboro Rd
Union City, GA 30291

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Sales: 888-295-4118

Used Cars: 855-314-2172

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Nalley Honda

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

204 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

2021 Honda CR-V EX

Reviewed by Darneisha Ivey from Warner Robins, GAMay 29, 2021

I highly recommend Nalley Honda of Union City!! The overall experience was AMAZING!! If you’re ever in Union City, please stop by and see Andre! He’s the absolute BEST salesman I’ve encountered in my 26 years of life! He is all about making the customer happy. He goes above and beyond for his customers! I will be doing business with Andre and Nalley Honda again!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Darneisha Ivey, thank you for taking the time to leave us this positive review! Have a wonderful day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Horrible service sent me back on my 50min drive

Reviewed by Rob Bolwin from Marietta GeorgiaJuly 28, 2020

I had called in before making this 50 minutes drive to this dealership about a SRS light on which I thought was related to the airbag work done on this car couple months back by the old owner. I was told on call by their call center person/service advisor that they need to check it first I told them how far they were and she said not to worry they can’t tell what’s the reason for the light unless they check it and I was told I have to come to the this Union city Honda dealership which is 50 minutes from where I am, so I went ahead and set up an appointment but when I got here the service advisor told me this light has nothing to do with work done on the car and it needs to be checked for what other reasons this may be on but I will have to pay for it and I told him I was told they will check it first if this was the case that these lights have nothing to do with recall work done on these Honda pilots then why the lady did not tell me that over the phone when she pulled up my whole car history using my vin. Very disappointed in this dealership they made me drive all the way just to send me back without anything being done I demanded for an service manager and waited 10min just to be told I have to wait 15-20min more because he’s on “break”. This dealerships service advisors and their managers are a joke. The managers name is Rob Bolwin Pls get your customers the right information

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Rob, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I'd like the opportunity to turn your experience around. Please reach out to me at (770) 756-8717 at your earliest convenience to discuss how we can turn this experience into a positive one. Chris Wilkins, General Manager

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Run away!

Reviewed by Cumming, GA from The NorthsideDecember 29, 2018

Despite the lower customer rating compared to competing dealers, I went there because they had the EXACT car that I was searching for. After the test drive, trade appraisal and negotiations, I was thrilled. I thought that the reviews were off. I was clear from the beginning that I couldn't buy until the next day or so. After discussing the details with my wife, I made the trip the next day to take delivery. I drove about 3 hours round trip (twice) for this car. When it's time to complete the transaction, my price is now nearly 2K more! They said "nothing I can do about it." Wow. Karma is a xxxxx. I must say, however, that my sales associate was amazing and very professional. She appeared to be just as dismayed at the change.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hello, I'm sorry to hear that you were displeased with your recent experience with us. I would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact me at (404) 994-4321. Chris Wilkins, General Manager

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Nalley Honda

Nalley Honda serves all of Atlanta and Union City with New and Used Hondas. Nalley also offers Honda Service Specials Honda Parts Specials and more for Honda vehicles in Georgia.

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