Grainger Honda

I had a disappointing experience with Grainger Honda in Savannah, GA involving misleading vehicle listings. A 2020 Dodge Challenger R/T Scat Pack was advertised in ways inconsistent with third-party verified details — notably, trim specification, feature sets, and fair market pricing. I’m filing this to alert others and potentially encourage better transparency from the dealership. Resolution is less important to me than accountability and preventing future customers from being misled.

Grainger Honda has the worse service department I’ve ever seen. They tried to sell me over $3k of services that I went to a reputable company and had fixed for $300.00. Then when I confronted them about it, I find out that the service advisors are paid commission. That invites deception. I would never trust them to have my vehicle out of my sight or touch it again period. I also had the oil changed (supposedly). A few weeks later I checked the oil myself and it was dry. So long Grainger! I’m glad I found someone I can actually trust. I’m an older lady living on social security and can’t afford being taken advantage of by money hungry people. Be very careful if you choose to let them work on your vehicle. I certainly won’t. The service advisor’s attitude changed drastically after I told her no to the 3k work she claimed needed to be done. It was like “I’m done with you”. Well, yeah, that would’ve made her day to score a 3k repair on her paycheck. Goodbye Grainger!!

If you live in sc don’t buy from them. 90 days after cash purchase they tell us WE need to transfer the registration!!!!! NOT ok. Not first car we purchased in GA where THEY did the transfer. WE were not told our job to do transfer at time of purchase