Gerald Jones Honda in Augusta including address, phone, dealer reviews, directions, a map, inventory and more

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4022 Washington Rd
Augusta, GA 30907

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Sales: 706-760-3337

Used Cars: 706-760-3339

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Gerald Jones Honda

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

297 out of 304 people said they would recommend this dealer

1 (out of 5)

Wouldn’t recommend

Reviewed by Stacy Weddle in Augusta,GAApril 22, 2021

So many people told me to go to Gerald Jones and look into getting a car there because they’re just so courteous and nice! I did not find that tonight at all all I saw was somebody who treated me like I didn’t really matter I was just a number and since they can’t help me it wasn’t a big deal! I got text messages all afternoon that I had an approval and this is what it was for and to bring all these documents and we will go over numbers get everything signed do the deposit and get in the vehicle. Then I get there and they say oh because of the income I did online which on my ad was a $160 more than what I currently make that I need to have a cosigner and therefore they couldn’t do anything to help me have a nice day. I did mention that I had a second income in a second job but I wasn’t sure if that’s what they were meaning for me to provide that income because it wasn’t even an option I literally was just told I need a cosigner and there was nothing they could do to further help me. It was not to have a nice day we will figure this out nothing! I have an asked who the bank was that they were communicating with and I was told I don’t know it’s just a bank and sometimes banks can be picky. So after all the back-and-forth text with bring this yay we have an approval and all this is good then It was nope can’t help you won’t help you! So what is the point we’re trying to talk to someone and figuring out how to make a deal when really they didn’t care about me making a deal or me wanting to use them even when I said well I guess I’ll look into another dealership she literally said OK! So I don’t really know what to say about Gerald Jones other than the experience was horrible and it wouldn’t be any place that I would tell a client that comes to my job to go ever!!!

Customer Service 2

Buying Process 1

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

Slow service. Highly disappointed

Reviewed by DB in Lexington, SCMarch 18, 2021

Do NOT go here for service if you expect it to be quick. “Express Service” is anything but that. Figured I’d get a “quick” oil change since I was on that side of town after work. From drop off to pick up it took an hour and 10 minutes. No explanation given. That is not express at all. Would have been quicker to go to one of these quick oil change shops then to this dealer for misleading service advertisements. Highly disappointed. Will more than likely be going elsewhere from now on. Do not use for quick service.

Customer Service 3

Buying Process N/A

Quality of Repair 3

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Gerald Jones Honda

Reviewed by Herman Allen in Augusta, GeorgiaJuly 15, 2015

This was the best experience I have had when purchasing a new vehicle.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Gerald Jones Honda

Welcome to the Gerald Jones Honda website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Honda car, truck, or SUV you will find it here. We have helped many customers from Martinez, Augusta, Aiken, Lexington, Columbia, Atlanta, Waynesboro, Anderson, McCormick, Washington, Athens, Covington, Madison, Macon, Greenville, Milledgeville, Orangeburg, Millen, Swainsboro and Savannah find the Honda of their dreams!

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