Winter Haven Honda

I took my car for some potential warranty work. I told them at the service department to take their time and get it right. I picked it up yesterday after one week and it still wasn’t fixed. Also, one item was not covered under warranty but they quoted me $89.99 for an estimate. When I arrived they charged $126 to estimate the work. I was also shopping to replace a vehicle and requested a quote and their best price on a new Honda (Winter Haven Honda was the highest of five other dealerships). Do yourself a favor and stay away.

I bought my used Honda a month ago, and Laila was pretty good without pushing to sell a car. Everything was too good to be true; one of the rims was all beaded up, and I asked to have it fixed. Luis, give me his word that they will fix it with the third-party company. I've been calling them left and right and now nobody gives me an answer. LIKE ANY OTHER DEALERSHIP, ONCE YOU GET OUT OF THE PARKING LOT with the car, THEY FORGET ABOUT THE CUSTOMER. 😔

I found winter Haven Honda a very easy place to deal with. I bought a 2026 Honda CRV- Hybrid. My sales person Lalila answered all my questions and made sure I got deal that I wanted. All the people there were helpful and friendly.