Brickell Honda in Miami including address, phone, dealer reviews, directions, a map, inventory and more

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690 SW 8th St
Miami, FL 33130

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Sales: 877-736-8384

Used Cars: 877-736-8617

Hours Toggle

Sales Department

Sun 11:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of Brickell Honda

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.5 (out of 5)

109 out of 123 people said they would recommend this dealer

1 (out of 5)

Customer service

Reviewed by JULIAN PEREZ in Homestead, FLJuly 15, 2020

Its been almost a month since i traded in my car and they have not paid of my trade in. Left message with no response.

Customer Service 1

Buying Process 2

Quality of Repair N/A

Overall Facilities 2

Maximum rating = 5

1 (out of 5)

Finance Department is Shiesty and Incompetent

Reviewed by Reza R. in Miami, FLFebruary 04, 2020

I leased a car from Brickell Honda and the saleswoman was great but their finance department is shiesty and incompetent. Firstly - they pulled my credit twice without consulting me. The first pull apparently yielded incorrect information (which didn't make sense) but I was offered a letter by Grethel in their finance department which I could show to my credit bureau regarding the false pull. After following up for a month and being told it was on the way, Grethel then avoided me altogether. I attempted to speak with the Finance Director, Michael, who also dodged my call. Then a 3rd person by the name of George got involved, and he too became unresponsive. Little did they know, I am actually in the process of buying a 2nd car and while I'm very happy with my Honda, I'll be going to purchase it from another dealership.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

PLEASE READ, worst experience, watch out for Many

Reviewed by Grethel Molina in Miami, FLJune 30, 2019

I had an absolutely terrible car buying experience at Brickell Motors, Miami. My salesman was inattentive and scrambling everywhere with multiple customers, spending little time with each, just like all the other salesmen. He did not have the car key for the vehicle that I wanted to buy. He told me that I would have to come back another day to purchase the vehicle, knowing that I made a two-hour drive from Fort Myers, Fl to Miami, Fl. I was then transferred to Many Cortes, a Senior Sales Consultant. He was very nice, at first. He made many broken promises. He said: "I promise I will do something special for you at the end." I got nothing. I ended up making the final deal with him. After reviewing the online listed price for the certified pre-owned vehicle, I was told by Many that the certified pre-owned protection was an option and would need to be purchased on top of the listed online "certified pre-owned price." I was told the vehicle will be shipped to my house when the key was made for the very next day. When signing the final papers, Grethel Molina, the Finance Manager, was ignorant and barely spoke English. She was unprofessional because she forgot to give me copies of the paperwork until I asked and gave me a copy of some paperwork that she needed to finalize the sale. She called me the next day so she could ship me another copy for myself to sign and send back. How could one forget a vital part of their job? Every step of this journey was a nightmare!

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 2

Maximum rating = 5

About Brickell Honda

Since 2001 our family owned business has served the Miami, Coral Gables, and Miami Beach areas and have helped new car and used car buyers find the perfect vehicles to drive home in. After decades of service to our customers, we have become synonymous with providing a quality, selection, and friendly service.

The courteous staff at each of the Brickell Motors location Honda, Mazda, Buick, GMC and Brickell Luxury Motors understands the needs of each customer, and look forward to providing not only the vehicle that will fit your needs, but also the prices you want.

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