AutoNation Honda Miami Lakes in Hialeah including address, phone, dealer reviews, directions, a map, inventory and more

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5925 NW 167th St
Hialeah, FL 33015

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Sales: 888-433-5314

Used Cars: 888-310-0307

Hours Toggle

Sales Department

Sun 11:00am – 7:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of AutoNation Honda Miami Lakes

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

1031 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Scammers

Reviewed by Michael from Miami, FL August 26, 2021

It's a scam. They told me they couldn't change the paperwork so I had to make a downpayment of 1,000 that was supposed to go towards the 17,000 loan. I had repeatedly told the salesman I didn't want to make a downpayment. Now my loan doesn't reflect the payment. My $1,000 vanished into thin air!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

No appreciation for the customer

Reviewed by Angry customer from Hialeah, FLAugust 09, 2021

I went there for a car repair. Arrived at 10:00 am. I was told the cost of the repair was tied to how many hours it would take. The repair job was to change the right front wheel bearing. I was watching the job all day since I had to stay until the job was finished. They told me the job would take 3 hours and the cost would be +$700. They did not do anything on my car for a long time, they rather worked on other cars. Finally they had it ready at 5:00 pm, so they kept me there for the whole day to do a job that an untrained mechanic would take only one hour and 20 minutes to do it. That is the reason why they charged me $700+ for the job since they did nothing on it for a long time to let it stay there and ask me to pay for all that time. When the car finally came out, there was a piece hanging beneath, so it has to go back to be fixed again. I complained and a manager told me that I was not right )He dare to tell me that I was lying regarding the time they used to work on my car even when I was there looking at the car all day) and he went even further and told me that I should not be worry since my car was a rebuild title anyway. I got me even angrier since the point is not whether the car is brand new or not, but how much I paid for the job and how long it took to do it. That was the last time I do any kind of job with them, not mentioning that I would never buy a car there and do not recommend anyone to do it.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Please call our General Manager at (305) 707-0143 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Service

Reviewed by Joel Uriarte from Miami, FloridaJune 24, 2021

Thank you for your fast service on my car helpful employee and clean facility

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Joel, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About AutoNation Honda Miami Lakes

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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