AutoNation Honda Miami Lakes

It's a scam. They told me they couldn't change the paperwork so I had to make a downpayment of 1,000 that was supposed to go towards the 17,000 loan. I had repeatedly told the salesman I didn't want to make a downpayment. Now my loan doesn't reflect the payment. My $1,000 vanished into thin air!

I went there for a car repair. Arrived at 10:00 am. I was told the cost of the repair was tied to how many hours it would take. The repair job was to change the right front wheel bearing. I was watching the job all day since I had to stay until the job was finished. They told me the job would take 3 hours and the cost would be +$700. They did not do anything on my car for a long time, they rather worked on other cars. Finally they had it ready at 5:00 pm, so they kept me there for the whole day to do a job that an untrained mechanic would take only one hour and 20 minutes to do it. That is the reason why they charged me $700+ for the job since they did nothing on it for a long time to let it stay there and ask me to pay for all that time. When the car finally came out, there was a piece hanging beneath, so it has to go back to be fixed again. I complained and a manager told me that I was not right )He dare to tell me that I was lying regarding the time they used to work on my car even when I was there looking at the car all day) and he went even further and told me that I should not be worry since my car was a rebuild title anyway. I got me even angrier since the point is not whether the car is brand new or not, but how much I paid for the job and how long it took to do it. That was the last time I do any kind of job with them, not mentioning that I would never buy a car there and do not recommend anyone to do it.

Thank you for your fast service on my car helpful employee and clean facility