Honda of Gainesville in Gainesville including address, phone, dealer reviews, directions, a map, inventory and more

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3801 N Main St
Gainesville, FL 32609

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Sales: 888-909-0086

Used Cars: 855-248-9507

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun 10:00am – 3:00pm
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of Honda of Gainesville

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

3071 out of 3078 people said they would recommend this dealer

1 (out of 5)

Bought a used Accord hybrid from this dealer

Reviewed by XGZ in Gainesville, FLSeptember 16, 2020

Bought a used Accord hybrid from this dealer. After completing the paperwork, I realized that I made a mistake on the tag application. Instead of transferring the old tag, we put in new tag. I asked them to change the paperwork to transferring the old tag. It would have saved me $200. They agreed but asked me to pay for the new tag anyway, because they said that the money will be refunded to me. Turns out it was a lie. They didn't change the paperwork at all. They just told me the lie to avoid redoing the paperwork.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

CROOKS and Terrible service

Reviewed by Service Manager TERRIBLE in Gainesville, FLNovember 14, 2019

2019 Honda Accord. TERRIBLE Service department and Service Manager! DO NOT GO THERE!!!! They try and rip you off. I skimmed by a raccoon and it deflected off my sensor in my front bumper that assists in distance control with collision mitigation and cruise control distance. The sensor lost the grommet that hold it in place on the left side and aligns it straight forward. I asked them if they could reset the sensor and add the grommet back on. I got a call back saying the sensor is broken and I need to buy a new one and it is going to cost $1500! I asked did you try and reset the sensor and they said its bad and needs a new one. I accidentally said, "its not broken, it just needs to be reset bc its still communicating with the system and I read up on it and he said no its broke and you need a new one and I said I'm not buying a xxxxing new sensor for $1500. So they said they will see what the Service Manager can do. The Service "NON" manager confronted me saying you are not going to be rude to my employee's and I can go to another dealership and the sensor is broken. I said its not broken and you guys are trying to take me to the cleaners like the customer before me that you told had a tiny oil leak and if they wanted it fix properly it would need a seal and gasket and would cost them $1200. Give me a break! So he showed me out of the door and flung his arm away from me and said have a good day rudely, so I did the same back. I went home and used a push pin and 3 washers to align the sensor, then I secured it with safety wire. Unplugged the sensor while the car was running for 2 minutes and plugged it back in and the warning lights went away for the sensor. And what do you know.... the cruise control was working and brake mitigation. It only took me 20 minutes! The NON Manager said he confirmed the sensor was broken before I left the dealership. Crooked Honda of Gainesville. NEVER TAKE YOUR VEHICLE THERE AND NEVER DEAL WITH THE MANAGER! No customer service, not problem solving skills, no other options given to me but to replace something that was NOT broken. NEVER AGAIN will I deal with that CROOKED SERVICE DEPT. I'll drive to Jacksonville or Ocala before I go there ever. NASTY people.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Exceptional

Reviewed by Robert Greeley in Gainesville, FLJune 10, 2018

Just bought two new Hondas for my Fiance and myself and we could not be happier with the cars and the quality of service from begining to end. I felt welcome in the showroom from the moment I entered and Ryan went above and beyond anything that we could have asked for in a salesman. He was extremely knowledgable and treated us like family. The sales and finance management was also exceptional. They worked with us on our trades and made the prices and payment work for everything we wanted. I can't imagine buying any future car of mine from any other dealership. Highly recommend in every area.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Honda of Gainesville

Welcome to Honda of Gainesville - New Honda & Used Car Dealership. Located in GainesvilleFlorida Honda of Gainesville is your best source for finding great prices on a huge selection of new Hondas and used cars for sale. As a full service Honda Dealer Honda of Gainesville's offerings do not stop as a new and used car dealership;we offer the full spectrum of Honda Financing and Honda of Gainesville prides itself on serving the great people in the Ocala Palatka Jacksonville & Lake City communities. Our number one priority is to provide every customer with great service far beyond the sale of a new or used Honda vehicle.

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