Coconut Point Honda

Lack of attention to detail. Still waiting for a text or call back from dealership. My finance paperwork and my registration paper work has wrong city on it. I was told it would be made right yet still no response from anyone, not my sales person, my finance person or the general manager whom I texted last week and got a automated response saying they would reach out. This dealership has been a big disappointment to us. Stay away,

Had a very good experience with the sales person.And I would by my next auto there.

I saw an ad online for a 2014 Honda CR-V which I was looking for to tow behind a motorhome. The price was listed as $14,990. I called and spoke to Rex who described the car as exceptional. The next day, 10-16-25, we drove to the dealership to meet and drive the car. We offered to buy the car and was told there were additional fees of $995.00 for dealer processing and around $400.00 for electronic registration plus tax and license. Then Rex went to get a sales proposal and came back saying there was an additional $995.00 for a Protection Package. I objected and was told it was already on the car. Then the sales manager came over, very friendly, with a written proposal selling the car for around $22,000.00!! Part of this latest price increase was for reconditioning, another $1995.00. I asked what that included and was told the new tires, checking brakes and making sure everything was working properly and safe to drive. The was too much so we negotiated down to $16740.00 for the car and the reconditioning plus $994.00 dealer prep and $398.00 Electronic Registration. We bought the car and drove home. Feeling like we had been shafted and possibly lied to I checked the "new" tires, date coded 2013! The Honda owner's manual in the car and online says to never drive the car with tires after 10 years from date of manufacture. The Florida Highway Safety Board say not to drive on tires after 6 years of service. So we were lied to and sent out with unsafe tires to drive Florida Highways, all in the name of lining their pockets. Deceptive practices, bait and switch, knowingly sending out an unsafe vehicle - call it what you will. One star is too high a rating.