Coconut Point Honda

Worst experience ever at a car dealership. Car was advertised as certified pre-owened. Price was reduced with a line passing through it to indicate further reduction. No, just a ploy to get you to come in “confirmed by sales associated”. During financing, Frizt, the arrogant finance manager indicated the only discount he would offer was $500 for being a veteran. Once he returned with the offer, he only gave $400 and added and additional fee of $1680 for certified preowned. Even though it was advertised as such. Informed Frits that I did not want the certification then and so he went off to create another offer. Upon return he said he can’t give the $500 and only proved $400 and that was contingent on me buying a $1400 5/60 warranty. Didn’t want warranty so was I formed no deal. Walked out and later called store manager. He was no better and sent over a worse offer without any discounts including the advertised. “Read your contract closely if you decide to shop there” Took pictures and have documented proof

Leasing a vehicle from Coconut Point Honda was absolutely superb. May be our best experience with a car deal ever. The Salesman R.J. Was low key and very knowledgeable. The Finance Manager Fritz was very capable, had a great sense of humor, and was equally a pleasure to work with. Thanks also to Mike the Sales Manager for working out a very favorable deal for us with very little hassle.

After buying at Ft. Myers and having a bad overall experience, I choose to come to Coconut Point where I also live. Joel Schuchmann, service rep, has been very accommodating to me the times I've been there. You have a great employee in Joel as also all the other service people. I hope he is reconized.