40 Albany Tpke
West Simsbury, CT 06092
Sales: 860-735-6778
Used Cars: 860-264-1235
Sales Department
| Sun | Closed |
| Mon | 8:30am – 6:00pm |
| Tue | 8:30am – 6:00pm |
| Wed | 8:30am – 6:00pm |
| Thu | 8:30am – 6:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 8:30am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 5:30pm |
| Tue | 7:00am – 5:30pm |
| Wed | 7:00am – 5:30pm |
| Thu | 7:00am – 5:30pm |
| Fri | 7:00am – 5:30pm |
| Sat | 7:30am – 3:30pm |
See all dealerships near West Simsbury, CT that carry Honda
Overall Rating:
4.7 (out of 5)
96% recommend this dealer
2094 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Excellent service.
Excellent service. Charles was very helpful and patient. It had too serviced after the 1st month but, all the issues were resolved.
Dealer Response
Hi Michele, thank you for choosing Hoffman Honda and sharing your review of Charles! We're glad he was a helpful and patient partner throughout this experience. See you next time!
Maximum rating = 5
Worst Maintenance experience I’ve ever had!
Worst Maintenance experience I’ve ever had!!!!!This place makes me sick to my stomach! CON ARTISTS AND THIEVES. I brought my accord here to get the safety recall on the fuel pump replaced It’s failed three times now!! They screwed up my car and tried to put it on me…. They tried to con me out of a new water pump which another mechanic said did NOT need to be done along with other things started digging into my engine without my authorization, sending me videos of my spark plugs taken out of my engine!!! One of the maintenance technicians stole my Ray-Ban’s from my vehicle and they damaged my door handle! And ripped the seam in my backseat. This is the worst Honda service I’ve ever had in extremely afraid To ever bring my vehicle back here. Daniel in service has a nasty attitude that Doesn’t belong in the workplace. When I brought this all to their attention all they did was change the subject. DONT EVER COME HERE THEY WILL ROB YOU OF YOUR POSSESSIONS AND YOUR WALLET
Maximum rating = 5
RE: car had problems with starting.
RE: car had problems with starting. Kelly in the Service Department carefully reviewed the issue with me. . She was most attentive to the customers concerns that the starter solenoid was not functioning as designed. Kelly offered the alternative of a re-built starter, if it was required. The car then went through a complete check-up by the qualified Honda mechanics.on site. It was determined that the problem was with the battery. A new battery was installed. The customer picked up the car later in the afternoon. The whole experience was most satisfactory. Additionally, the customer save a significant amount of money because of the trouble-shooting of the Honda mechanics. Well done Hoffman Honda Team.
Dealer Response
Thank you for sharing your experience with Kelly and our service team! We're glad everything was taken care of efficiently, and you saved money in the process. We're always here to help at Hoffman Honda!
Maximum rating = 5
Here at Hoffman Honda located in West Simsbury CT we are dedicated to making your purchasing experience both professional and transparent. With 4.8 stars on Google we're highly recommended by our customers. Come visit us on RT 44 on the Avon/Canton line and shop our extensive inventory of new and pre-owned vehicles where you're sure to find the perfect Honda CR-V HR-V or Accord to meet your needs. Our fully staffed service department including highly trained Honda Master Techs are here for you after you drive off the lot to handle any maintenance or repairs you may need.
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