Hoffman Honda in West Simsbury including address, phone, dealer reviews, directions, a map, inventory and more

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40 Albany Tpke
West Simsbury, CT 06092

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Sales: 860-735-6778

Used Cars: 860-264-1235

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 7:30am – 3:30pm

Reviews of Hoffman Honda

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

1919 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best in Class Customer Service

Reviewed by Linda Baek from Tolland, CTAugust 23, 2022

Dear Hoffman Honda in Simsbury, CT, I really appreciate all of your help in getting me into my 9th lease car. Your customer service is outstanding and this is why I will travel to your dealership. My husband and I absolutely appreciate your best in class customer service. A loud shout to Hubert G for his service and Evan M, the finance representative and also the insurance representative who got my Allstate temporary insurance card as 3 years ago I also switched our family's car insurance to Honda/Allstate. Anyone who says customer loyalty doesn't matter have not visited Hoffman Honda in Simsbury, CT. They will take care you from the beginning to the end and this is why I just leased my 9th Honda. I appreciate your assistance very much and look forward to continuing my partnership. You all treat your customers with utmost respect. Thank you and keep up tge great work. Sincerely, Linda

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

I had the pleasure working with Joel Olko on a Corvette

Reviewed by Camper719August 17, 2022

I had the pleasure working with Joel Olko on a Corvette Z06 deal over the phone from Colorado. Joel made the deal so simple without any complications and got the deal done in a matter of hours. Would love to do business with him again.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Beware of doing business with this dealer. Our experience...

Reviewed by Mikeg.63780January 30, 2022

Beware of doing business with this dealer. Our experience was very frustrating when we purchased a 2021 used Honda Accord. This car was delivered with a broken defroster that was damaged by the dealer during removal of the limo tinted window film. A fix that should have taken 2 weeks took nearly 3 months. During this period we called the dealer to get a status on the repair. Our calls were rarely returned by our salesman and the used car manager never returned our calls. Our complaint to the General Sales manager and dealer principal were ignored. This dealer does not value their customers after purchase. It appears that in this current market there is no such thing as good customer service.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

About Hoffman Honda

Here at Hoffman Honda located in West Simsbury CT we are dedicated to making your purchasing experience both professional and transparent. With 4.8 stars on Google we're highly recommended by our customers. Come visit us on RT 44 on the Avon/Canton line and shop our extensive inventory of new and pre-owned vehicles where you're sure to find the perfect Honda CR-V HR-V or Accord to meet your needs. Our fully staffed service department including highly trained Honda Master Techs are here for you after you drive off the lot to handle any maintenance or repairs you may need.

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